Alan Villalobos
Clarksville
Summary
Seasoned Area Manager with solid background in overseeing daily operations, managing staff and implementing business strategies. Possess strong leadership skills, adept at problem-solving and delivering measurable results to drive growth. Known for fostering team collaboration while ensuring optimal customer service and satisfaction. Notable contributions include improving operational efficiency, reducing costs, and increasing sales revenue in previous roles.
Overview
18
18
years of professional experience
Work History
Area Manager
Metro by T-Mobile
Clarksville
01.2017 - Current
- Lead a team to achieve corporate goals and mission statement
- Promoted positive customer service experiences by promptly resolving conflicts
- Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
Senior Leader
United States Army AGR
01.2017 - 01.2021
- Planned and prepared data processing plans for organization of over 130 personnel
- Innovate system for collection and gathering data gathering for executing risk management to increase productivity
Fire Squad Leader
United States Army AD
01.2007 - 01.2017
- Responsible for health, welfare, morale, discipline, and tactical employment infantry tactics and air assault operations
- Coordinated planning and execution combat patrols, individual, and team collective training
Education
A.A. - Accounting
Washington state university
01.2006
Skills
- Team leadership
- Bilingual Spanish
- Goal oriented
- Financial accountability
- Risk management
- Goal setting and performance metrics
- Pre-sales support
Timeline
Area Manager
Metro by T-Mobile
01.2017 - Current
Senior Leader
United States Army AGR
01.2017 - 01.2021
Fire Squad Leader
United States Army AD
01.2007 - 01.2017
A.A. - Accounting
Washington state university