Alanna Jackson
Antioch
Summary
Dynamic and dedicated professional with experience at Wendy's, excelling in customer service and teamwork. Proven ability to multitask and maintain high-quality standards while handling cash transactions. Recognized for fostering positive youth development as a counselor, enhancing communication and conflict resolution skills among peers. Committed to creating supportive environments.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
08.2021 - 05.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Youth Counselor
02.2022 - 04.2024
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Provided crisis intervention and emotional support to youth.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
Education
Crane Ridge High School
Antioch, TNSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Attention to detail
Timeline
Youth Counselor
02.2022 - 04.2024
Crew Member
Wendy's
08.2021 - 05.2025
Crane Ridge High School
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