Alanna Winters

Oakland

Summary

Dynamic sales associate with a proven track record at Total Offroad and More, excelling in customer service and teamwork. Skilled in window tint installation, I enhance customer satisfaction through quality work and effective communication. Recognized for optimizing product displays and fostering positive relationships. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and co-workers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

years of professional experience

Work History

Sales Associate / Window Tint Installer

Total Offroad and More

Memphis, TN

03.2025 - Current

Assisted customers in product selection, enhancing overall shopping experience.
Processed transactions efficiently using POS systems, ensuring accuracy and speed.
Maintained merchandise displays to promote product visibility and sales.
Provided knowledgeable support on off-road products, building customer trust.
Handled customer inquiries and complaints professionally, fostering positive relationships.
Applied window tint to vehicles, ensuring high-quality finishes and customer satisfaction.
Utilized specialized tools for precise cutting and installation of window films.
Assisted in maintaining a clean and organized work environment to promote safety.
Adapted quickly to new techniques and technologies within the window tinting industry.

Apparel Associate

Walmart

Sevierville, TN

09.2024 - 02.2025

Assisted customers in locating apparel items, enhancing shopping experience and satisfaction.
Maintained organized merchandise displays, ensuring product visibility and accessibility.
Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.
Collaborated with team members to restock inventory, optimizing product availability on sales floor.
Implemented visual merchandising strategies to attract customers and promote seasonal collections.
Provided training to new associates on operational procedures and customer service standards.

Window Tint Installer / Vinyl Installer

Auto Trim DESIGN

Memphis, TN

01.2024 - 09.2024

Applied window tint film to various vehicle types, ensuring quality and precision.
Operated installation tools and equipment efficiently to achieve optimal results.
Collaborated with team members to streamline installation processes and improve workflow.
Trained new installers on techniques and safety protocols for window tinting.
Assessed customer needs to recommend appropriate tint options based on preferences and regulations.
Maintained inventory of tint materials, ensuring availability for daily operations.
Implemented best practices for efficiency in installation procedures, reducing material waste.
Educated customers on proper care and maintenance of their newly installed window tints, prolonging product longevity.

Package Handler

FedEx:Ground

Olive Branch, MS

01.2023 - 12.2023

Operated material handling equipment to efficiently transport packages within warehouse environment.
Scanned and sorted packages, ensuring accurate routing and timely delivery to processing areas.
Collaborated with team members to maintain safety standards and compliance during operations.
Assisted in training new staff on package handling procedures and safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

GED -

Northwest Mississippi Community College

Senatobia, MS

05-2021

Skills

Customer service
Teamwork and collaboration
Time management

Problem-solving skills
Multi-tasking strength
Excellent people skills

Timeline