Summary
Overview
Work History
Education
Skills
Timeline
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Aleagha Fleming

South Pittsburg

Summary

Dynamic and dedicated professional with extensive experience in customer service at Sonic Drive-In. Proven ability to enhance guest satisfaction through effective communication and prompt service. Skilled in POS system operation and cash handling, consistently recognized for maintaining a friendly attitude and fostering teamwork in fast-paced environments.

Professional food service worker with strong focus on customer satisfaction and efficient service delivery. Known for seamless team collaboration and adaptability to changing needs. Skilled in multitasking, communication, and ensuring timely, accurate order fulfillment. Reliable and driven to achieve excellent results in fast-paced environment.

Diligent [Desired Position] with extensive experience in delivering top-notch customer service in fast-paced environment. Proven track record of ensuring timely and accurate order delivery while maintaining friendly and professional demeanor. Demonstrated ability to handle cash transactions and manage customer interactions efficiently.

Overview

6
6
years of professional experience

Work History

Carhop

Sonic Drive-In
04.2024 - 04.2025
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.

Substitute Teacher

Nonna's Nest
10.2022 - 05.2023
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.

Crew Member

Wendy's
10.2019 - 08.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Nursing

Marion County High School
Jasper, TN
05-2017

Skills

  • Good communication
  • Drive-thru experience
  • Flexible schedule
  • Strong work ethic
  • Cleaning and sanitizing
  • Promptness and punctuality
  • Guest satisfaction
  • Order accuracy
  • Phone etiquette
  • Memory retention
  • Salesmanship
  • Quality assurance
  • Cleanliness
  • POS system operation
  • Payment processing
  • Friendly attitude
  • Excellent customer service
  • Fast and efficient
  • Point of sale operation
  • Willing to learn
  • Teamwork and collaboration
  • Quick learner

Timeline

Carhop

Sonic Drive-In
04.2024 - 04.2025

Substitute Teacher

Nonna's Nest
10.2022 - 05.2023

Crew Member

Wendy's
10.2019 - 08.2020

Nursing

Marion County High School

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Aleagha Fleming