ALEXANDRIA MARGO AVERETT
Knoxville
Summary
Customer-focused and detail-oriented multifamily housing professional with over 10 years of experience in leasing, community operations, and retail management. Proven ability to boost occupancy, enhance resident satisfaction, and drive team performance. Strong knowledge of Fair Housing laws, rent collection procedures, and property management systems like Entrata and ResMan. Energetic, adaptable, and committed to building strong relationships with residents and staff alike. Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
4
4
years of professional experience
Work History
Lease-Up Leasing Professional
Vita Residential
10.2025 - Current
- Supported lease-up efforts by marketing community, conducting tours, and converting prospects to signed leases, contributing to occupancy goals.
- Build and maintain strong prospect and resident relationships through consistent follow-up and excellent customer service.
- Process applications, prepare lease documents, and ensure accuracy and compliance with Fair Housing standards.
- Assisted with resident events and outreach marketing initiatives to enhance brand awareness and attract prospective residents.
- Maintained CRM/property management systems, tracking leasing traffic and occupancy to inform strategic decision-making.
Assistant Community Manager
The Meridian Apartments
Knoxville
07.2024 - Current
- Managed rent collection, delinquency tracking, lease renewals, and resident communications to maintain financial stability.
- Supported daily operations for 217-unit property, enhancing occupancy rates and resident satisfaction.
- Trained and supported leasing agents and staff during peak leasing seasons to optimize leasing processes.
- Prepare reports, assist with budgeting, and conduct file audits for compliance.
- Ensure adherence to Fair Housing laws and company policies.
Leasing Professional
Brookside Properties
Knoxville
04.2022 - 07.2024
- Consistently achieved 95%+ occupancy through strong sales skills and prospect engagement.
- Managed leasing activities, including tours, application processing, and move-ins, to enhance resident satisfaction.
- Marketed community through social media, outreach events, and resident engagement to drive interest and attract potential renters.
- Maintained accurate records in Entrata and coordinated with maintenance for timely unit turns, ensuring readiness for new residents.
Education
Psychology -
Pellissippi State Community College
Knoxville, TN01.2019
Skills
- Leasing operations
- Compliance with fair housing regulations
- Delinquency management
- Entrata and Cosa software
- Resident retention
- Vendor management
- Inventory oversight
- Cash handling
- Team leadership
- Staff mentoring
- Conflict resolution
- Event planning
References
References available upon request.
Timeline
Lease-Up Leasing Professional
Vita Residential
10.2025 - Current
Assistant Community Manager
The Meridian Apartments
07.2024 - Current
Leasing Professional
Brookside Properties
04.2022 - 07.2024
Psychology -
Pellissippi State Community College