Alex Campbell
BRISTOL
Summary
Diligent worker with solid background in providing exceptional customer service in high-paced environments. Effectively managed multiple duties and collaborated with colleagues to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless experiences.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Red Lobster
01.2021 - Current
- Stay guest focused and nurture an excellent guest experience
- Respond quickly to issues customers have, getting management involved if necessary.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Collect payment from customers accurately and honestly.
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
- Accurately take food and beverage orders, correctly using the ordering system.
- Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
- Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
Enrollment Counselor
King University
05.2019 - Current
- Ensure student satisfaction through oversight of the communication process with potential students.
- Perform all functions within compliance of the above restrictions as well as within FERPA compliance.
- Update inquiry records with applicable information obtain during the qualifying process and following all FERPA guidelines/GCU policies.
- Help the student fill out FAFSA information, military billing, 3rd party billing or cash plans.
- Certify academic eligibility to university and NCAA rules compliance.
- Present information sessions using PowerPoint to groups of perspective students.
- Monitor associated reports and industry changes in healthcare & education.
- Develop marketing strategies to increase networking opportunities for undergraduates and alumni.
- Provide PowerPoint presentations of campus programs, curriculum and day-to-day student life.
- Tutor undergraduate students on a variety of study skills including time management and test-taking.
Middle School Soccer Coach
Tennessee Middle School
01.2021 - 01.2022
- Help players improve their skills by giving individual coaching sessions to athletes who need extra attention
- Maintain high standards of conduct and behavior among players
- Develop training plans for each team member based on their skill level and ability to meet individual goals
- Create a safe environment for children to learn physical fitness, teamwork, and sportsmanship
Education
Bachelor of Arts - Music Performance
King University
Bristol, TN05-2018
Skills
- Cash handling and mathematics
- Customer service
- Computer knowledge and data input
- Problem solving
- Critical thinking
- Communication
- Teamwork
- Multitasking
Timeline
Server/Bartender
Red Lobster
01.2021 - Current
Middle School Soccer Coach
Tennessee Middle School
01.2021 - 01.2022
Enrollment Counselor
King University
05.2019 - Current
Bachelor of Arts - Music Performance
King University