Summary
Overview
Work History
Education
Skills
Timeline
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Alex Campbell

BRISTOL

Summary

Diligent worker with solid background in providing exceptional customer service in high-paced environments. Effectively managed multiple duties and collaborated with colleagues to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless experiences.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Red Lobster
01.2021 - Current
  • Stay guest focused and nurture an excellent guest experience
  • Respond quickly to issues customers have, getting management involved if necessary.
  • Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
  • Collect payment from customers accurately and honestly.
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customers’ needs and preferences and make recommendations
  • Check customers’ identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies
  • Comply with all food and beverage regulations
  • Accurately take food and beverage orders, correctly using the ordering system.
  • Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
  • Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.

Enrollment Counselor

King University
05.2019 - Current
  • Ensure student satisfaction through oversight of the communication process with potential students.
  • Perform all functions within compliance of the above restrictions as well as within FERPA compliance.
  • Update inquiry records with applicable information obtain during the qualifying process and following all FERPA guidelines/GCU policies.
  • Help the student fill out FAFSA information, military billing, 3rd party billing or cash plans.
  • Certify academic eligibility to university and NCAA rules compliance.
  • Present information sessions using PowerPoint to groups of perspective students.
  • Monitor associated reports and industry changes in healthcare & education.
  • Develop marketing strategies to increase networking opportunities for undergraduates and alumni.
  • Provide PowerPoint presentations of campus programs, curriculum and day-to-day student life.
  • Tutor undergraduate students on a variety of study skills including time management and test-taking.

Middle School Soccer Coach

Tennessee Middle School
01.2021 - 01.2022
  • Help players improve their skills by giving individual coaching sessions to athletes who need extra attention
  • Maintain high standards of conduct and behavior among players
  • Develop training plans for each team member based on their skill level and ability to meet individual goals
  • Create a safe environment for children to learn physical fitness, teamwork, and sportsmanship

Education

Bachelor of Arts - Music Performance

King University
Bristol, TN
05-2018

Skills

  • Cash handling and mathematics
  • Customer service
  • Computer knowledge and data input
  • Problem solving
  • Critical thinking
  • Communication
  • Teamwork
  • Multitasking

Timeline

Server/Bartender

Red Lobster
01.2021 - Current

Middle School Soccer Coach

Tennessee Middle School
01.2021 - 01.2022

Enrollment Counselor

King University
05.2019 - Current

Bachelor of Arts - Music Performance

King University

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Alex Campbell