Alex Dalhoff
Brighton
Summary
Motivated individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Service Advisor
Mercedes Benz Of Collierville
Collierville
03.2023 - 10.2024
- Ensured that all customer inquiries were handled promptly and accurately.
- Greeted customers and addressed their needs in a professional manner.
- Developed strong relationships with customers by providing exceptional customer service.
- Upsold additional products or services when appropriate.
Warranty Administrator
Roadshow BMW
Cordova
05.2017 - 03.2023
- Assisted in creating standard operating procedures for processing warranty requests.
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Maintained up-to-date knowledge of current industry regulations related to warranties.
Education
High School Diploma -
Cordova High School
Cordova05-2017
Skills
- Customer service
- Product upselling
- Customer relationship management
- Problem solving
- Attention to detail
- Sales techniques
- Tech-Savvy
- Strong work ethic
- Listening skills
Timeline
Service Advisor
Mercedes Benz Of Collierville
03.2023 - 10.2024
Warranty Administrator
Roadshow BMW
05.2017 - 03.2023
High School Diploma -
Cordova High School
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