Alex Dalhoff
Brighton
Summary
Motivated individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Service Advisor
Mercedes Benz Of Collierville
Collierville
03.2023 - 10.2024
- Ensured that all customer inquiries were handled promptly and accurately.
- Greeted customers and addressed their needs in a professional manner.
- Developed strong relationships with customers by providing exceptional customer service.
- Upsold additional products or services when appropriate.
Warranty Administrator
Roadshow BMW
Cordova
05.2017 - 03.2023
- Assisted in creating standard operating procedures for processing warranty requests.
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Maintained up-to-date knowledge of current industry regulations related to warranties.
Education
High School Diploma -
Cordova High School
Cordova05-2017
Skills
- Customer service
- Product upselling
- Customer relationship management
- Problem solving
- Attention to detail
- Sales techniques
- Tech-Savvy
- Strong work ethic
- Listening skills
Timeline
Service Advisor
Mercedes Benz Of Collierville
03.2023 - 10.2024
Warranty Administrator
Roadshow BMW
05.2017 - 03.2023
High School Diploma -
Cordova High School
Similar Profiles
SeungHeon HanSeungHeon Han
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Bright FridayBright Friday
Sales Consultant, Internal Advisor at Phil Smart Mercedes Benz now Mercedes Benz of SeattleSales Consultant, Internal Advisor at Phil Smart Mercedes Benz now Mercedes Benz of Seattle
RANAJIT ROY NANDIRANAJIT ROY NANDI
HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)
Ned DimitrovNed Dimitrov
Equity trader at Proprietary FundsEquity trader at Proprietary Funds
Giovanni WalkerGiovanni Walker
Project Manager at Gates EnterprisesProject Manager at Gates Enterprises