Alex Perez
Madison
Summary
Efficient professional in hospitality and food service demonstrates high productivity and task completion with precision. Possess specialized skills in customer service, order management, and cleanliness maintenance. Excel in communication, teamwork, and adaptability, ensuring guest satisfaction and smooth operational flow.
Overview
1
1
year of professional experience
Work History
Stewarding Supervisor
Gaylord Opryland Resort & Convention Center
Nashville
11.2025 - Current
- Trained new team members on sanitation standards and safety protocols.
- Coordinated cleaning and maintenance of kitchen equipment and dining areas to uphold sanitation standards.
- Managed inventory of cleaning supplies and equipment to ensure seamless operations.
- Assisted in scheduling shifts and managing team workloads effectively.
- Monitored daily operations to ensure that all work is completed in a timely manner according to established standards.
- Provided training for new stewarding employees on proper sanitation procedures, use of chemicals and safe operation of machinery.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Delegated work to staff, setting priorities and goals.
- Supervised daily operations of stewarding staff, fostering a compliant and productive work environment.
Banquet Server
Gaylord Opryland Resort & Convention Center
Nashville
02.2025 - Current
- Set up banquet tables according to event specifications and layouts.
- Served food and beverages promptly during high-volume events.
- Coordinated logistics for large-scale banquets and receptions, ensuring seamless execution of events.
- Maintained cleanliness and organization of banquet areas, contributing to positive guest experiences.
- Followed safety and sanitation standards in food handling procedures.
- Addressed guest inquiries and requests with professionalism, enhancing overall satisfaction.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Served beverages and appetizers to guests in an efficient manner.
- Communicated with chefs regarding any special requests from guests.
Housekeeping Supervisor
Westin Hotel
Nashville
04.2025 - 10.2025
- Oversaw daily housekeeping operations in luxury hotel, ensuring high standards of cleanliness and guest satisfaction.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Trained and mentored housekeeping staff on cleaning standards and procedures.
- Led and supported housekeeping personnel, enhancing service quality and team performance.
- Performed regular inspections of guest rooms and common areas, maintaining cleanliness standards and addressing issues proactively.
- Resolved guest complaints regarding room cleanliness and service promptly.
Education
High School Diploma -
Hunters Lane High Scholl
Madison, Tn05-2024
Skills
- Team supervision
- Sanitation standards
- Conflict resolution
- Employee training
- Communication skills
- Leadership qualities
- Attention to detail
- Equipment maintenance
- Flexible schedule
- Reliable transportation
- Team collaboration
- Event setup and breakdown
- Positive attitude
- Food running
- Event setup
Languages
Spanish
Professional
Timeline
Stewarding Supervisor
Gaylord Opryland Resort & Convention Center
11.2025 - Current
Housekeeping Supervisor
Westin Hotel
04.2025 - 10.2025
Banquet Server
Gaylord Opryland Resort & Convention Center
02.2025 - Current
High School Diploma -
Hunters Lane High Scholl