Summary
Overview
Work History
Education
Skills
Timeline
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Alex Reuter

Memphis

Summary

Developed strong foundation in customer service and analytical skills within high-paced claims environment, seeking to transition into new field. Leveraged expertise in data analysis and problem-solving to streamline processes and enhance client satisfaction. Looking to apply these transferable skills to drive success in new professional setting.

Overview

4
4
years of professional experience

Work History

Head Volleyball Coach

Memphis Metro
08.2024 - Current
  • Implemented cutting-edge fitness programs that improved athletes'' physical strength and endurance levels.
  • Improved player skills through individualized coaching, tailored to their strengths and weaknesses.
  • Developed strong relationships with players, fostering teamwork and communication on and off the court.
  • Ensured athlete safety during practices and games by enforcing proper techniques and adhering to health guidelines.
  • Enhanced team performance by implementing strategic training plans and conducting regular practice sessions.
  • Instructed players, both individually and in groups, on rules and regulations for volleyball.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.

Indemnity Claims Specialist

CorVel Corporation
04.2022 - 09.2025
  • Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
  • Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
  • Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
  • Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
  • Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.

Fitness Director

Workout Anytime
10.2021 - 04.2022
  • Oversaw successful implementation of group exercise classes, leading to increased class attendance rates and customer satisfaction.
  • Increased personal training revenue by developing targeted marketing strategies for fitness services.
  • Championed a culture of continuous improvement by regularly soliciting feedback from members and staff, implementing necessary changes to better serve their needs.
  • Developed strong relationships with local businesses and organizations, increasing community involvement and brand visibility.
  • Improved member retention by creating and implementing engaging fitness programs tailored to individual needs.
  • Mentored new trainers, fostering a team-oriented culture that prioritized ongoing professional development.

Education

Bachelor of Science - Exercise Science

Lee University
Cleveland, TN
05-2019

Skills

  • Claims processing
  • Claims investigation
  • Verbal communication
  • Microsoft office
  • Claims analysis
  • Volleyball fundamentals
  • Team management
  • Strength training

Timeline

Head Volleyball Coach

Memphis Metro
08.2024 - Current

Indemnity Claims Specialist

CorVel Corporation
04.2022 - 09.2025

Fitness Director

Workout Anytime
10.2021 - 04.2022

Bachelor of Science - Exercise Science

Lee University

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Alex Reuter