Alexander Aldrich
Tullahoma
Summary
Dynamic Lead Tech at Stickland Brothers with proven expertise in training and development, effectively resolving customer complaints. Adept in technology troubleshooting and communication, I enhance team performance and ensure operational excellence. Recognized for maintaining high standards of safety and cleanliness while driving employee engagement and satisfaction.
Overview
13
13
years of professional experience
Work History
Lead Tech
Stickland Brothers
Tullahoma
12.2023 - Current
Leads, guides, and trains new employees (4+).
Delegation and follow-up both verbally and in writing.
Open and close the shop (key holder).
Completes paperwork and deposits.
Inventories and stock supplies.
Complies with all safety and security guidelines.
Resolves customer complaints and employee issues.
Maintains the cleanliness and accessibility of the property.
I am on call as needed to cover shifts as Lead on Duty.
Apprentice
A&F Electric
Nashville
02.2017 - 03.2018
Assembler
Metal Max
Murfreesboro
03.2016 - 12.2016
Cashier
Dollar General
La Vergne
01.2015 - 02.2016
Assembler
Cinram
Smyrna
11.2012 - 12.2014
Education
Cyber Security
Southern New Hampshire University
05.2025
Diploma -
Blue Mountain High Scool
Groton, Vermont01.2013
Skills
- Communication Skills
- Customer Service
- Computer
- Electrical
- Training and Development
- Technology Troubleshooting
- Effective Leadership
Personal Information
Title: Computer Advocate
Timeline
Lead Tech
Stickland Brothers
12.2023 - Current
Apprentice
A&F Electric
02.2017 - 03.2018
Assembler
Metal Max
03.2016 - 12.2016
Cashier
Dollar General
01.2015 - 02.2016
Assembler
Cinram
11.2012 - 12.2014
Cyber Security
Southern New Hampshire University
Diploma -
Blue Mountain High Scool
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