Alexandra Cranmore
Oak Ridge,TN
Summary
Accomplished public Safety Dispatcher and Correctional Officer with the Tennessee Department of Corrections, known for exceptional stress tolerance and problem solving skills. Expert in emergency call response and radio communications, I have significantly contributed to community safety and effective incident management. Demonstrated ability to multitask and maintain composure under pressure, ensuring seamless multi-agency collaborations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Public Safety Dispatcher
Tennessee Highway Patrol
01.2024 - Current
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
- Coordinated multi-agency responses to large-scale emergencies, ensuring seamless collaboration between agencies for optimal outcomes.
Correctional Officer
Tennessee Department Of Corrections
10.2021 - 01.2024
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
- Coordinated multi-agency responses to large-scale emergencies, ensuring seamless collaboration between agencies for optimal outcomes.
Education
High School Diploma -
Anderson County High School
Clinton, TN05.2021
Skills
- Highly effective communication
- Radio communications
- Emergency call response
- Incident documentation
- Stress tolerance
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
Certification
- APCO Basic Telecommunicator
- NCIC Basic
- Basic Correctional Officer Training Academy
- Basic/ Advanced Tactical Correctional Officer
- Basic Land Navigation/ Human Tracking
Timeline
Public Safety Dispatcher
Tennessee Highway Patrol
01.2024 - Current
Correctional Officer
Tennessee Department Of Corrections
10.2021 - 01.2024
- APCO Basic Telecommunicator
- NCIC Basic
- Basic Correctional Officer Training Academy
- Basic/ Advanced Tactical Correctional Officer
- Basic Land Navigation/ Human Tracking
High School Diploma -
Anderson County High School
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