Alexandra Rodriguez
Antioch
Summary
Graduate of Valor College Prep, currently enrolled at Jennings A. Jones College of Business. Proven expertise in customer service with a focus on problem-solving and workflow optimization. Strong analytical skills and ability to enhance operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Crew Trainer
Raising Cane's Restaurants
Nashville
2024.05 - Current
- Provided ongoing support to crew members in high-pressure situations during peak hours
- Resolved customer issues with professionalism and clear communication, enhancing overall satisfaction.
- Collaborated with crew members to streamline workflow and ensure adherence to company policies.
- Handled cash and payments during rush high traffic hours
Janitor
B Rodriguez Enterprises LLC
Nashville
2020 - Current
- Completed tasks accurately and on time, demonstrating responsibility and reliability in janitorial services
- Addressed unexpected issues with problem-solving skills while managing and logging supplies to ensure accuracy and resource efficiency
- Communicated openly with management to enhance service effectiveness and responsiveness
Education
BBA - Accounting
Middle Tennessee State University
Murfreesboro, TN2028-05
High School Diploma -
Valor College Prep
Nolensville, TN2024-05
Skills
- Customer service- Interaction with the customer for food handling and effective communication
- Problem resolution- Communication with Management if any issue
- Workflow optimization- Ordering supplies, and follow up with companies for feedback
- Team collaboration-Trainer for both front counter and kitchen
- Time management-Full-time Student, working two jobs
- Critical Thinking-Solving issues by gathering information to make an informed decision
Affiliations
Spanish, Native/ Bilingual
Timeline
Crew Trainer
Raising Cane's Restaurants
2024.05 - Current
Janitor
B Rodriguez Enterprises LLC
2020 - Current
BBA - Accounting
Middle Tennessee State University
High School Diploma -
Valor College Prep