Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandra Webb

Maryville

Summary

In all the previous jobs I’ve had communication was a key factor that allowed me to excel. When it comes to communication skills i’ve got it down to a tea. Not only that but teamwork was/ is also huge. I’ve had to use it in all three jobs I’ve had so I’m pretty knowledgeable with that skill.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Daycare Worker

Little Scholars Christian Academy
11.2023 - Current
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Encouraged good behaviors using positive reinforcement methods.
  • Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
  • Maintained child-friendly environment with access to outdoor activities.
  • Increased parent satisfaction with regular communication about their child's progress and daily experiences.

Server

Cracker Barrel
07.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Sales Associate

Ross Dress for Less
12.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Associate Of Arts - Media Tech-Video Production

Pellissippi State Community College
Knoxville, TN

Skills

  • Patience and empathy
  • Cleaning and sanitizing
  • Documentation and record keeping
  • CPR training
  • Group leadership
  • Strong work ethic
  • Exceptional customer service
  • Memory retention
  • Team collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing personality
  • Conflict resolution

Certification

I am CPR certified.

Timeline

Daycare Worker

Little Scholars Christian Academy
11.2023 - Current

Server

Cracker Barrel
07.2022 - 08.2023

Sales Associate

Ross Dress for Less
12.2021 - 04.2022

Associate Of Arts - Media Tech-Video Production

Pellissippi State Community College

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Alexandra Webb