Alexandrian Fledderjohn
Parrottsville
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
4
4
years of professional experience
2012
2012
years of post-secondary education
Work History
AM Manager
Cookout
Greeneville
06.2025 - Current
- Supervised daily operations to ensure efficient food service and customer satisfaction.
- Trained new staff on company policies and food safety procedures.
- Managed inventory levels and ordered supplies as needed for smooth operations.
- Ensured compliance with health regulations and maintained cleanliness in the kitchen.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Conducted regular quality checks on food preparation and presentation standards.
- Monitored staff performance and addressed issues.
- Assisted in resolving customer complaints to enhance dining experiences.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Crew Member
Panda Express
Greeneville
12.2024 - 06.2025
- Prepared and cooked food items according to company standards and recipes.
- Provided excellent customer service by taking orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations in the kitchen and dining area.
Logistics Coordinator
Forward Air
Greeneville
05.2024 - 12.2024
- Coordinated shipment schedules with carriers and internal teams.
- Managed inventory levels to ensure timely order fulfillment.
- Processed shipping documentation and maintained records accurately.
- Assisted in resolving logistics issues with vendors and partners.
- Communicated with customers regarding delivery status and inquiries.
- Utilized logistics software to track shipments and manage data.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
Front of House Manager
Southern Craft
Greeneville
10.2023 - 05.2024
- Managed daily operations of the front of house team.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Trained new employees on service standards and operational procedures.
- Oversaw customer service interactions to maintain high satisfaction levels.
- Collaborated with kitchen staff to streamline communication and service delivery.
- Maintained cleanliness and organization of the dining area and entrance.
- Performed daily opening and closing duties such as setting up registers, counting money.
Catering Manager
San Diego Safari Park
San Diego
02.2022 - 09.2023
- Managed daily catering operations for events at the wildlife park.
- Coordinated menu planning and ingredient sourcing for diverse events.
- Supervised staff during large-scale functions to ensure smooth service.
- Trained new team members on catering procedures and service standards.
- Implemented inventory control measures to reduce waste and optimize resources.
- Gathered customer requirements and worked with catering team in implementing specifications.
Education
Escondido High School
Escondido, CASkills
- Staff training
- Inventory management
- Quality assurance
- Customer service
- Logistics coordination
- Event planning
- Effective communication
- Conflict resolution
- Team leadership
- Time management
- Problem solving
- Performance monitoring
- Shift scheduling
- Standards compliance
- Employee onboarding
- Cross-functional teamwork
- Workforce management
- Regulatory compliance
- Budget control
- Performance evaluations
- Expectation setting
- Disciplinary techniques
- Schedule preparation
- Task delegation
Timeline
AM Manager
Cookout
06.2025 - Current
Crew Member
Panda Express
12.2024 - 06.2025
Logistics Coordinator
Forward Air
05.2024 - 12.2024
Front of House Manager
Southern Craft
10.2023 - 05.2024
Catering Manager
San Diego Safari Park
02.2022 - 09.2023
Escondido High School