Alexis Henson
Gallatin
Summary
I’m efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. My goal is to get enrolled into pharmacy school, preferably at the University of Tennessee College of Pharmacy and become a Pharmacist and grow my career in the Pharmaceutical industry
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Publix Pharmacy
Gallatin
08.2025 - Current
- Established and updated patient profiles, medications and insurance details.
- Giving Immunizations such as Flu, Covid, Shingles, RSV etc
- Managed inventory by restocking shelves and checking expiration dates.
- Processed customer transactions and handled cash register operations.
- Provided medication information to customers under pharmacist supervision.
- Maintained a clean and organized pharmacy environment for safety compliance.
- Supported patient needs by answering questions regarding medications and services.
- Collaborated with pharmacy team to ensure smooth daily operations.
- Utilized pharmacy software to manage prescription records and patient profiles.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Pharmacy Technician
Walgreens
Bowling Green
11.2023 - 07.2025
- Dispensed medications accurately to patients and healthcare providers.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Assisted customers with prescription inquiries and over-the-counter product recommendations.
Education
Barren County High School
Glasgow, KYSkills
- Patient profiling
- Medication dispensing
- Inventory management
- Pharmacy software
- Immunization administration
- Customer service
- Insurance processing
- Regulatory compliance
- Team collaboration
- Data entry
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Dosage form preparation
- Prescription labeling
- Prescription verification
- Patient paperwork
- Medication storage
- Drug classification
- Drug utilization review
- Pharmacology expertise
- Empathy and patience
- Prescription management
- Insurance verification
- Staff development
- Pharmacy operations
- Troubleshooting malfunctioning equipment
- Intravenous admixture preparation
- HIPAA regulations
- Proper labeling procedures
- Filling prescriptions
- Patient counseling
- Patient confidentiality
- Pharmacist support
- Pharmacy and customer records management
- Drug storage procedures
- Medication preparation
- Pharmaceutical calculations
- Multitasking and organization
- Refill requests
- Record keeping
- Insurance confirmation
- Stocking medications
- Manual and automated medication dispensing
- Equipment operation
- Prescription interpretation
- Pharmacy law compliance
- Drug security
- Sterile technique
- FDA and HIPAA compliance
- Billing and coding
- Problem-solving skills
- Updating medication histories
- Drug inventory control
- Quality assurance and control
- Proper labeling
- Medication safety protocols
- Workflow optimization
- Insurance billing
- Verbal and written communication
- HIPAA
Certification
- Tennessee Board of Pharmacy Licensed Technician
- Kentucky Board of Pharmacy Licensed Technician
- Nationally Certified Pharmacy Technician since October 2025
- Registered Immunizer through the APhA since December 2025
Timeline
Certified Pharmacy Technician
Publix Pharmacy
08.2025 - Current
Pharmacy Technician
Walgreens
11.2023 - 07.2025
Barren County High School