Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Houston

Millington

Summary

Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.

Overview

4
4
years of professional experience

Work History

Store Associate

JD Sports
06.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.

Store Associate

Skrub Kafe
09.2022 - 07.2023
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.

Sales Associate

Ross Dress for Less
10.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

No Degree - Nursing

Southwest Tennessee Community College
Memphis, TN
07-2024

High School Diploma -

Millington Central High School
Millington, TN
05-2012

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Team collaboration
  • Active listening techniques
  • Time management mastery
  • Patience and empathy demonstration
  • Computer literacy fundamentals

Timeline

Store Associate

JD Sports
06.2023 - Current

Store Associate

Skrub Kafe
09.2022 - 07.2023

Sales Associate

Ross Dress for Less
10.2021 - 05.2022

No Degree - Nursing

Southwest Tennessee Community College

High School Diploma -

Millington Central High School

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Alexis Houston