Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexis Moore

Chattanooga

Summary

Dynamic professional with extensive experience in customer service and strong problem-solving skills within fast-paced environments. Proven ability to leverage effective communication and active listening to promptly address and resolve customer concerns. Knowledgeable in patient care and eager to expand expertise in the healthcare field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CNA

NHC
06.2025 - Current
  • Assist patients with daily living activities, promoting independence and dignity
  • Check patient vitals such as temperature and BP
  • Enhanced patient satisfaction by providing compassionate and attentive care

Salary Manager

Farm to Fork
08.2022 - 06.2025
  • Made weekly FOH schedule for servers and hosts
  • Oversaw kitchen staff to ensure proper protocols were followed
  • Maintained professional, organized, and safe environment for employees
  • Managed and motivated employees to be productive
  • Effectively scheduled catering and banquet parties for restaurant

Account Expert

T-Mobile
08.2022 - 08.2023
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed payments for past due balances on accounts

Front Desk Coordinator

Blaylock Family Dentistry
01.2022 - 08.2022

Consumer Advisor Expert

Blue Cross Blue Shield of TN
07.2019 - 01.2022

Head Cashier

Food City
10.2018 - 01.2021

Education

Associate of Applied Science - Dental Assisting

Chattanooga College - Med. & Dental Tech Careers
Chattanooga, TN
05.2019

High School Diploma - undefined

East Ridge High School
Chattanooga, TN
05.2015

Associate of Applied Science - Practical Nursing

Academy of Allied Health
Chattanooga, TN
11-2026

Skills

  • Schedule Management
  • Multi-tasking ability
  • Cash Handling
  • Customer Service Communications
  • Patient care
  • HIPAA compliance

Certification

  • CNA - Certified Nurse Assistant

*pending State Board 09/05/2025

Timeline

CNA

NHC
06.2025 - Current

Salary Manager

Farm to Fork
08.2022 - 06.2025

Account Expert

T-Mobile
08.2022 - 08.2023

Front Desk Coordinator

Blaylock Family Dentistry
01.2022 - 08.2022

Consumer Advisor Expert

Blue Cross Blue Shield of TN
07.2019 - 01.2022

Head Cashier

Food City
10.2018 - 01.2021

High School Diploma - undefined

East Ridge High School

Associate of Applied Science - Dental Assisting

Chattanooga College - Med. & Dental Tech Careers

Associate of Applied Science - Practical Nursing

Academy of Allied Health

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Alexis Moore