Alexis Owens

• Supervise a team of 5+ employees, ensuring the efficient operation of front office activities.

• Conduct audit control, ensuring accuracy and compliance with company procedures.

• Oversee inventory control, managing stock levels and reducing discrepancies.

• Manage P&L (Profit & Loss), providing regular reports on financial performance.

• Handle front desk duties, ensuring a positive experience for guests and clients.

• Maintained high levels of customer satisfaction by addressing inquiries promptly and professionally.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

• Managed property budgets, including handling rental income and expense reports.

• Ensured compliance with local, state, and federal regulations

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.

• Supervised daily store operations, including staff management and customer service.

• Led a team of cashiers and sales associates to meet sales goals and maintain customer satisfaction.

• Managed inventory, ensuring stock levels were appropriate and product displays were appealing.

• Processed transactions and handled customer inquiries, ensuring a seamless shopping experience.

• Provided training and support to new hires, enhancing team performance and morale.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.