ALEXIS PETTY
Mount Carmel
Summary
Detail-oriented individual with receptionist, customer service, and administrative support experience. Skilled in managing schedules, drafting documents, and maintaining confidential records. Microsoft Certified and fluent in German, with proven ability to multitask in fast-paced environments. Dedicated to supporting the team by ensuring accuracy, efficiency, and excellent client/customer communication.
Overview
4
4
years of professional experience
Work History
Rural Carrier Associate
United States Postal Service, USPS
Church Hill, Tennessee
03.2026 - Current
- Delivered mail and packages to rural customers efficiently.
- Sorted and organized mail according to delivery routes.
- Operated postal vehicles in compliance with safety regulations.
Front Desk Agent
Comfort Suites Hotel
Kingsport, TN
07.2025 - Current
- Greeted guests promptly and warmly upon arrival at the hotel.
- Managed check-in and check-out processes efficiently for all guests.
- Handled guest inquiries and resolved issues to ensure satisfaction.
- Coordinated room assignments and maintained accurate reservation records.
- Processed payments and managed cash transactions at the front desk.
- Collaborated with housekeeping to ensure room readiness for new arrivals.
- Answered phones, responded to inquiries, and took messages.
- Conduct night audit
Fashion TA
Walmart
Rogersville, TN
08.2024 - 07.2025
- Assist customers with merchandise inquiries and transactions, ensuring clear communication and strong problem-solving.
- Organize and maintain department inventory, developing skills in record-keeping and task prioritization.
- Support team members with scheduling and workflow, demonstrating adaptability in a high-volume environment.
- Rogersville, TN
Sales Associate
Dollar General
Mount Carmel, Tennessee
08.2024 - 07.2025
- Provided customer service by answering questions and resolving issues in a professional manner.
- Maintained accurate records of sales and inventory, ensuring compliance with company procedures.
- Operated point-of-sale systems and handled confidential customer information securely.
- Chruch Hill, Tennessee
Food Service Worker
Burger King
Joint Base Lewis-McChord
06.2022 - 07.2024
- Coordinated orders and multitasked in a fast-paced environment, improving efficiency and time management.
- Maintained accurate cash handling.
- Collaborated with team members to meet deadlines and maintain quality service.
- Joint Base Lewis-McChord, WA
Front Office Receptionist
Lakewood, WA
08.2023 - 06.2024
- Greeted and assisted students, parents, and visitors in a professional manner.
- Answered phones, scheduled appointments, and directed calls to appropriate staff.
- Managed filing systems, prepared documents, and maintained office organization.
- Supported administrators with data entry and confidential student records.
Education
Bachelor of Arts - Criminal Justice & Criminology
East Tennessee State University
Johnson City, TN05.2029
PTCB Certification - Pharmacy Technician Certification Training Course
East Tennessee State University
05.2026
Skills
- Reception & front office operations
- Document preparation & file management
- Microsoft Office (Certified)
- Scheduling & calendar coordination
- Client communication & customer service
- Confidentiality & attention to detail
- Team collaboration & multitasking
- Bilingual: English & German
Affiliations
- The National Society of Leadership and Success
Timeline
Rural Carrier Associate
United States Postal Service, USPS
03.2026 - Current
Front Desk Agent
Comfort Suites Hotel
07.2025 - Current
Fashion TA
Walmart
08.2024 - 07.2025
Sales Associate
Dollar General
08.2024 - 07.2025
Front Office Receptionist
08.2023 - 06.2024
Food Service Worker
Burger King
06.2022 - 07.2024
PTCB Certification - Pharmacy Technician Certification Training Course
East Tennessee State University
Bachelor of Arts - Criminal Justice & Criminology
East Tennessee State University