Alexis Robinson
Memphis
Summary
Accomplished Store Manager and Driver Support Professional with a proven track record at Dollar General and KAKE Direct LLC. Excelled in maximizing sales through exceptional customer service and efficient route coordination, demonstrating outstanding problem-solving and time management skills. Enhanced operational safety and customer satisfaction, underscoring a commitment to detail and a friendly demeanor.
Overview
11
11
years of professional experience
Work History
Driver Support Professional
KAKE Direct LLC
05.2021 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance need.
Store Manager
Dollar General
09.2018 - 10.2024
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sortation Associate
TJX Distribution Center
07.2014 - 03.2018
- Operated variety of conveyors, moving packages in, and out of loading dock areas safely and efficiently.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
- Kept accurate records of incoming and outgoing shipments.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
Education
High School Diploma -
Trezevant High School
Memphis, TN05-2011
Skills
- Time management
- Customer service
- Problem-solving
- Appointment scheduling
- Friendly and outgoing
- Attention to detail
- Delivery pickup
Timeline
Driver Support Professional
KAKE Direct LLC
05.2021 - Current
Store Manager
Dollar General
09.2018 - 10.2024
Sortation Associate
TJX Distribution Center
07.2014 - 03.2018
High School Diploma -
Trezevant High School
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