Alexus Sneed
Chattanooga,TN
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Carrabba's Restaurant. Proven ability to enhance guest engagement and streamline operations, ensuring a memorable dining experience. Strong cash handling expertise complemented by a solid work ethic, consistently contributing to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server/Head Hostess
Carrabba's Restaurant
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Associate
Ulta
05.2024 - 08.2024
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
- Contributed to a positive shopping experience for customers by maintaining a clean, organized, and visually appealing store environment.
Sales Associate
Old Navy
11.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Political Science And Criminal Justice
University of Tennessee-Chattanooga
Chattanooga, TN05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Table bussing
- Guest seating
- Wine service
Timeline
Server/Head Hostess
Carrabba's Restaurant
09.2024 - Current
Sales Associate
Ulta
05.2024 - 08.2024
Sales Associate
Old Navy
11.2021 - 08.2023
Bachelor of Science - Political Science And Criminal Justice
University of Tennessee-Chattanooga
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