Aleyah G Harper
Memphis
Summary
Dynamic educator with a proven track record in classroom management and curriculum development, committed to enhancing student success. Expertise in integrating educational technology and employing innovative teaching strategies to improve learning outcomes. Strong communication and problem-solving skills facilitate effective management of diverse classroom environments. Aiming to further advance teaching methodologies while fostering an inclusive learning atmosphere. Skilled Pharmacy Technician with a background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, and the ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased a commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
6
6
years of professional experience
Work History
Substitute Teacher, K-12
Memphis City-Shelby County Schools
Memphis
03.2021 - Current
- Administered assessments and evaluated student performance in accordance with district standards.
- Fostered a positive learning environment that promoted mutual respect.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Modified instructional materials as needed for special education students.
- Provided classroom instruction outlined in teacher's lesson plans.
- Utilized various teaching techniques to motivate students and foster their academic growth.
- Operated computers or audio-visual aids to supplement class presentations.
- Took attendance and maintained attendance records during period as substitute.
- Facilitated discussions to encourage critical thinking and student engagement.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
- Provided classroom instruction following regular teacher's lesson plans.
- Communicated effectively with parents about student progress and concerns.
- Led or moderated classroom discussions and guided exploratory thought.
- Helped head teacher by restocking missing or low supplies in classroom.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Explained assignments and relayed information from lead teacher.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Developed creative activities to engage students in learning opportunities.
- Implemented classroom rules to maintain order and discipline.
- Integrated real-world examples to make learning relevant and engaging.
- Assessed student understanding through informal and formal methods.
- Followed established lesson plans to continue learning trajectory.
- Provided notes and reports on school day activities to primary teacher.
- Encouraged student participation and active learning in the classroom.
- Enforced school policies regarding discipline, attendance, dress code.
- Provided guidance to struggling learners by offering alternative methods of instruction.
- Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
- Left notes for head teacher about notable students, events and problems.
- Supervised lunchroom duties, playground activities, field trips and after-school programs.
- Instructed small groups or individual students who need extra help or attention.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Answered student questions about course concepts.
- Maintained classroom order and enforced school and class rules.
- Collaborated with regular teachers to ensure continuity of instruction.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Collaborated with other staff members to ensure a positive learning environment for students.
- Managed classroom environments to ensure a safe and productive learning experience.
- Attended training and workshops to improve teaching skills.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Prepared and delivered instructional materials suited to varied learning levels.
- Integrated technology into lessons when appropriate for enhanced learning experiences.
- Implemented conflict resolution strategies to manage student disputes.
- Utilized positive reinforcement to motivate students.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Engaged students in discussions to promote interest and drive learning.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
- Addressed individual student needs and accommodated learning differences.
- Utilized educational technology to enhance learning experiences.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Established positive relationships with administrators, teachers and parents.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
Truck Driver
Werner Enterprises
West-Memphis
07.2024 - 02.2025
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Delivered goods to customers in a timely manner.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Loaded, balanced, and secured product to safely transport goods.
- Hooked and unhooked trailers from tractor and converter dollies.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Retained valid proof of insurance and registration in vehicles.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Maintained daily logs detailing deliveries, mileage, and customer concerns to update management and meet recordkeeping requirements.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Kept vehicle clean and presentable to maintain solid company reputation.
- Used road knowledge, traditional mapping and GPS applications to navigate.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Planned and optimized routes to enhance delivery efficiency and increase productivity.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Coordinated with loading personnel to ensure proper securement of loads in trailer.
- Provided excellent customer service when delivering products or services.
- Monitored road conditions and reported hazardous situations to supervisors immediately.
- Planned destinations and mapped out routes to maintain on-time deliveries.
- Managed time efficiently by planning routes ahead of time based on delivery orders.
- Secured materials and equipment for transport to prevent damage to goods during transit.
- Ensured compliance with DOT regulations, such as hours of service, weight limits.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Data Entry Clerk
Connexion Point
Memphis
06.2021 - 08.2023
- Reviewed existing information for accuracy and made necessary corrections.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Organized and filed data in appropriate locations for easy access to essential information.
- Obtained scanned records and uploaded into company databases.
- Utilized specialized software applications related to the job role.
- Compiled reports based on gathered information.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Maintained confidentiality of sensitive information entered into the system.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Analyzed and processed current data records to provide detailed reports.
- Adjusted settings for format, page layout and line spacing.
- Exceeded quality goals to support team productivity.
- Contacted customers via phone or email to address data inquiries.
- Maintained database by entering new and updated customer and account information.
- Updated existing records with new or revised information as needed.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Screened and regularly answered calls to provide assistance to important clients.
- Maintained confidentiality of sensitive information.
- Proofread and edited documents to correct errors.
- Researched and obtained further information for incomplete documents.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Pharmacy Technician
Walgreens
Memphis
03.2019 - 06.2021
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Prepared and processed medical insurance claim forms and records.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Received payment from customers and processed credit card transactions when necessary.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Provided education materials about medications to patients upon request.
- Restocked shelves with new supplies of medications as needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Established or maintained medications and other patient profiles.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Entered prescription information into computer databases.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Maintained proper storage and security conditions for drugs.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Counseled patients on proper medication usage and potential side effects.
- Verified accuracy of medication labels before they were dispensed to customers.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Organized work areas so that everything was easily accessible when needed.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Assisted in training new employees on pharmacy procedures.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Answered telephones to respond to questions or requests.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Verified prescriptions and drug labels, documents and packages.
- Mixed pharmaceutical preparations according to written prescriptions.
Education
High School Diploma -
Bolton High School
Arlington, TN05-2016
Skills
- Project Coordination
- Advanced Microsoft Word Skills
- Document Management
- Critical Thinking for Solutions
- Lesson planning
- Language arts instruction
- Individualized Education Support
- Elementary education
- Classroom organization
- Positive reinforcement
- Smartboard technology
- Effective Lesson Planning
- Classroom management
- Medication dispensing
- Patient confidentiality
- Medication storage procedures
- Drug safety
- Proper labeling
- Secure storage of medications
- Pharmacy and customer records management
- Pharmacy operations
- Team collaboration
- Prescription interpretation
- Answering customer questions
- Prescription filling
Timeline
Truck Driver
Werner Enterprises
07.2024 - 02.2025
Data Entry Clerk
Connexion Point
06.2021 - 08.2023
Substitute Teacher, K-12
Memphis City-Shelby County Schools
03.2021 - Current
Pharmacy Technician
Walgreens
03.2019 - 06.2021
High School Diploma -
Bolton High School
Similar Profiles
Deborah AtkinsDeborah Atkins
Geometry Educator at Memphis Shelby County SchoolsGeometry Educator at Memphis Shelby County Schools
Tia Wells-StuckeyTia Wells-Stuckey
Instructional Curriculum Coach at Shelby County SchoolsInstructional Curriculum Coach at Shelby County Schools
Alicia CurryAlicia Curry
Classroom Teacher at Memphis, City Schools/Shelby County SchoolsClassroom Teacher at Memphis, City Schools/Shelby County Schools