Ali Alshebly
Knoxville
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Best Buy
Knoxville
02.2024 - 11.2025
- Currently leading the store in revenue and memberships, consistently achieving top performance metrics.
- Expertly handle cash transactions with accuracy and efficiency.
- Skilled at engaging customers to promote add-ons and warranty attachments, enhancing their purchase experience.
- Build strong relationships with customers, utilizing persuasive communication to encourage sign-ups for membership programs.
- Collaborate with team members to maintain a high level of customer service and store presentation.
- Stay informed about the latest technology products and trends to provide knowledgeable assistance to customers.
- Assisted customers with product selection and provided expert knowledge on electronics.
- Managed inventory levels, ensuring timely restocking of high-demand items.
Retail associate
Target
Knoxville
07.2023 - 10.2023
- Assist with fulfilling online orders or Drive Up services.
- Use handheld devices to check inventory levels.
- Encouraged guests to sign up for the Target REDcard.
- Offer and promote Target Circle, the store's loyalty program.
Sales Associate
GAP
Knoxville
04.2023 - 08.2023
- Greet customers as they enter the store.
- Assist customers in finding items and answer any questions they may have.
- Handle returns or complaints with professionalism and courtesy.
- Encourage customers to sign up for store credit cards or loyalty programs.
- Accurately process transactions at the cash register.
Sales associate
Belk
Knoxville
11.2022 - 01.2023
- Was able to work a flexible schedule
- Accurately process transactions at the cash register.
- Encouraged customers to sign up for store credit cards or loyalty programs.
- Achieve personal and departmental sales goals.
- Be aware of suspicious activities and follow store protocols to prevent theft.
Education
Associate of Science - mechanical engineering
Pellissippi State Community College
Knoxville, TN05-2026
High School -
Bearden High School
Knoxville05.2024
Skills
- Quickly learned and adapted to new product information and technology changes
- Proficient in both verbal and written communication
- Experience with online sales platforms, in-store pickups, and integrating digital and physical retail experiences
- Familiarity with current electronic products, brands, and trends
- Provided guidance and troubleshooting advice to customers on various devices
- Proficient in diagnosing and repairing various automotive issues
- Strong understanding of vehicle performance optimization
- Extensive background in sales, generating significant revenue for Best Buy
- Proven success in my own car reselling business, consistently exceeding sales targets
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Ranked No. 91 for Sales and Credit Card Efficiency across TN, KY, NC, SC, GA, AL, and MS by converting qualified customers to new credit cards and memberships; led my store to No. 1 in revenue
- Tennessee DECA State Competition, 2024: ranked No. 6.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Timeline
Sales Associate
Best Buy
02.2024 - 11.2025
Retail associate
Target
07.2023 - 10.2023
Sales Associate
GAP
04.2023 - 08.2023
Sales associate
Belk
11.2022 - 01.2023
Associate of Science - mechanical engineering
Pellissippi State Community College
High School -
Bearden High School
Private Car Sales
- Generated $200,000+ in documented vehicle sales as an independent seller. Managed end-to-end transactions and maintained accurate records.
- Guided clients through needs, budget, and feature comparisons to recommend the right vehicle. Drove repeat and referral business.
- Created clear listings, handled inquiries, scheduled showings, and led test drives. Negotiated agreements that met client objectives.
- Verified buyer identity and payment method, safeguarded sensitive information, and prepared complete transaction files.
- Coordinated with title offices and third parties when needed to ensure accurate paperwork and timely completion.