Alicia Mahdi
Antioch
Summary
Dedicated healthcare professional with a robust foundation in patient care and clinical expertise, adept at delivering high-quality care across diverse healthcare environments. Committed to fostering team collaboration and effectively adapting to the evolving needs of patients, ensuring safety and satisfaction. Demonstrates strong critical thinking and patient assessment abilities, coupled with exceptional communication skills aimed at driving positive patient outcomes. Proven track record of reliability and excellence in enhancing the overall patient experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse Staff, PACU
Ascension Saint Thomas
Nashville, TN
01.2026 - Current
- Monitored patients' vital signs and recovery progress in post-anesthesia care unit.
- Administered medications and provided pain management strategies tailored to individual patient needs.
- Collaborated with surgical teams to ensure seamless transitions from operating room to recovery area.
- Educated patients and families on post-operative care protocols for optimal recovery outcomes.
- Streamlined documentation processes using electronic health records for improved accuracy and efficiency.
Registered Nurse, ED Float Pool
Ascension Saint Thomas
Nashville, TN
07.2023 - 01.2026
- Served as a resource for other nurses on the Float Pool, offering guidance on policies, procedures, and best practices.
- Implements and monitors patient care plans. Monitors, records and communicates patient condition as
appropriate. - Serves as a primary coordinator of all disciplines for well-coordinated patient care.
- Notes and carries out physician and nursing orders.
- Assesses and coordinates patient's discharge planning needs with members of the healthcare team.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Licensed Practical Nurse
Shiftkey
Nashville, TN
09.2021 - 07.2023
- Independent per diem contractor for a medical staffing agency working mostly in LTC/SNF/AL facilities
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients
Licensed Practical Nurse
Maxim Healthcare
Brentwood, TN
01.2019 - 12.2021
- Provided home health care for pediatric clients with special needs
- Experience with caring for Autistic, non-verbal, and quadriplegic clients
- Assess signs and symptoms indicating physiologic and psychosocial changes in the patient's condition
- Documents the client's plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions
- Performs skilled care including but not limited to assisted daily living skills, respiratory therapy, tracheostomy care, medication administration, and PEG tube care.
Project Manager
Medlinks Cost Containment
Nashville, TN
12.2020 - 05.2021
- Collaboration with medical staffing agency and health insurance provider to complete HEDIS project
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Recruiting, vetting, and onboarding staff for HEDIS project
- Responsible for ensuring team is meeting capacity, production, and quality requirements
- Obtaining, compiling, and analyzing data through Tableau and Microsoft Office tools
Senior Business Process Analyst
UnitedHealth Group/Optum
Brentwood, TN
09.2019 - 11.2020
- Oversee daily operations of Nursing/Coding staff
- Managed a team of 20-30 contractors and full-time staff
- Responsible for ensuring the team is meeting capacity, production, and quality requirements
- Provide input and feedback on employee performance, conduct counseling, and disciplinary actions as necessary
- Function as first-line management for the abstraction department and provide oversight for the staff
Licensed Practical Nurse
UnitedHealth Group/Optum
Brentwood, TN
07.2013 - 09.2019
- Quality medical record reviewer & abstractor performed provider/practitioner medical record reviews, abstraction, and data entry for HEDIS, IOA (HQPAF), and clinical chart reviews as part of the quality and performance improvement program
- Review assigned medical records to abstract clinical data elements for HEDIS reporting
- Reviewed clinical documentation for completeness, identifying discrepancies and providing feedback to improve data integrity.
- Maintained strict confidentiality while handling sensitive patient information per HIPAA regulations.
- Assisted in developing training materials for new nurse abstractors, supporting continuous education efforts within the department.
Licensed Practical Nurse
Medical Staffing Network
Nashville, TN
10.2011 - 06.2013
- Working PRN for agency specifically in Behavioral Health Facility
Licensed Practical Nurse
Guardian Healthcare Providers
Nashville, TN
04.2011 - 11.2011
- Working PRN for agency specifically in Corrections at Deberry Special Needs Facility
Licensed Practical Nurse
MileStone Staffing Services
Nashville, TN
11.2010 - 04.2011
- Working PRN for agency with various assignments including Behavioral Health and Corrections
Licensed Practical Nurse
Cumberland Manor Nursing Center
Nashville, TN
11.2009 - 11.2010
- Responsible for daily care of Geriatric patients from ADLs to diabetic care
- Experience with care of enteric feeders, colostomies, urinary catheterization, obtaining labs, obtaining vital signs, administration of medication, and injections
- Daily documentation and charting of residents
- Experience with Alzheimer's, Stoke, patients recovering from fractures and injury, mobility issues and proper safety of residents
Physician Substitute, Licensed Practical Nurse
Plasma Biological Services
Nashville, TN
04.2009 - 10.2009
- Responsible for ensuring initial donor suitability and eligibility as well as product integrity and the continued health of the donors.
- Reviewed donor medical histories; screen donors; conduct HCT, protein and related tests; perform any required injury, illness or medical evaluations; update donor files; assist management/administration with employee counseling, testing and follow-up to ensure complete safety
- Performed venipuncture and manual vital signs as well as using Dina-map
Education
Associate of Applied Science - Nursing
Nashville State Community College
Nashville, TN05-2023
Skills
- Patient care management
- Patient education
- Attentive listening
- Thorough patient assessment
- Critical care
- Proficient in EMR software
- Critical thinking for problem-solving
- Patient monitoring
- Proficient in clinical decision-making
- Documentation and charting
- Strong communication skills
Certification
- BLS - Basic Life Support
- ALS - Advanced Life Support
- PALS - Pediatric Advanced Life Support
Nursing Licenses
- Registered Nurse
- Expires: January 2028
- State: TN
Timeline
Registered Nurse Staff, PACU
Ascension Saint Thomas
01.2026 - Current
Registered Nurse, ED Float Pool
Ascension Saint Thomas
07.2023 - 01.2026
Licensed Practical Nurse
Shiftkey
09.2021 - 07.2023
Project Manager
Medlinks Cost Containment
12.2020 - 05.2021
Senior Business Process Analyst
UnitedHealth Group/Optum
09.2019 - 11.2020
Licensed Practical Nurse
Maxim Healthcare
01.2019 - 12.2021
Licensed Practical Nurse
UnitedHealth Group/Optum
07.2013 - 09.2019
Licensed Practical Nurse
Medical Staffing Network
10.2011 - 06.2013
Licensed Practical Nurse
Guardian Healthcare Providers
04.2011 - 11.2011
Licensed Practical Nurse
MileStone Staffing Services
11.2010 - 04.2011
Licensed Practical Nurse
Cumberland Manor Nursing Center
11.2009 - 11.2010
Physician Substitute, Licensed Practical Nurse
Plasma Biological Services
04.2009 - 10.2009
Associate of Applied Science - Nursing
Nashville State Community College