Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Thomas

Johnson City

Summary

Professional mental health counselor with experience in delivering therapeutic interventions and fostering emotional well-being. Skilled in individual and group therapy, and mental health assessments. Strong focus on collaboration and achieving positive outcomes, adaptable to changing client needs. Known for empathy, patience, and excellent communication skills. Has proven ability to collaborate with multidisciplinary teams to advocate for patient needs, ensuring access to vital resources and support systems.

Overview

7
7
years of professional experience

Work History

Intake Therapist

Peace of Mine Counseling and Consulting
08.2023 - Current


  • Complete parenting capacity assessments and parenting observations
  • Complete alcohol and drug assessments
  • Compete mental health assessments
  • Recommend community resources and treatments

Patient Service Representative

Envera Health
05.2022 - Current
  • Coordinated patient scheduling to optimize appointment availability and reduce wait times.
  • Assisted patients in navigating healthcare services, ensuring clarity and understanding of processes.
  • Managed incoming inquiries for medical appointments, referrals, and prescription refill request.


Care Coordinator

Project Access
11.2020 - 02.2022
  • Coordinated patient care plans by collaborating with healthcare providers and community resources.
  • Managed scheduling and follow-up appointments to ensure continuity of care for patients.
  • Advocated for patients' needs, ensuring access to necessary services and support systems.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Built strong relationships with clients to deliver emotional support and companionship.

Counselor

East Tennessee Recovery
08.2018 - 07.2020
  • Facilitated individual and group counseling sessions to support recovery goals.
  • Developed personalized treatment plans based on client assessments and progress evaluations.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care strategies.
  • Monitored client progress, adjusting interventions as needed to ensure effective outcomes.
  • Educated clients and families on substance use disorders and available resources.
  • Implemented evidence-based practices to improve therapeutic approaches and client engagement.
  • Developed individual treatment goals based on history and diagnosis.
  • Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.

Education

Master of Arts - Social Work

Campbellsville University
Campbellsville, KY
05-2022

Bachelor of Science - Social Work

East Tennessee State University
Johnson City, TN
05-2018

Skills

  • Treatment Planning
  • Progress evaluations
  • Relationship building
  • Attention to detail
  • Problem-solving
  • Client relations
  • Group facilitation

Timeline

Intake Therapist

Peace of Mine Counseling and Consulting
08.2023 - Current

Patient Service Representative

Envera Health
05.2022 - Current

Care Coordinator

Project Access
11.2020 - 02.2022

Counselor

East Tennessee Recovery
08.2018 - 07.2020

Master of Arts - Social Work

Campbellsville University

Bachelor of Science - Social Work

East Tennessee State University

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Alicia Thomas