Summary
Overview
Work History
Education
Skills
Certification
Career Experience
Additional Information
Timeline
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Alisha Antonetty

Clarksville

Summary

Results-driven Fraud Analyst with a proven track record in identifying and mitigating financial losses through advanced fraud detection techniques and data analysis. Experienced in leading and motivating teams to achieve operational excellence, with a strong foundation in restaurant management and customer service. Seeking a challenging role to leverage analytical skills, problem-solving abilities, and commitment to excellence in a dynamic fraud prevention environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon BNA6
07.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Lead Line Cook

Slims Chicken
01.2024 - 04.2024
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Provided training to 10 new employees for various shifts.

Fraud Analyst

CBE Companies/Verizon Fraud Department
10.2022 - 12.2023
  • Analyze documents and information to detect and mitigate fraudulent claims and transactions
  • Engage with customers to resolve fraud-related issues
  • Oversaw accounts, handled accounting paperwork, and managed financial transactions.

Coordinator / CEO

Antonetty’s Freestyle Cleaning
04.2023 - 09.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Concept Manager

Areas USA
03.2015 - 09.2019
  • Company Overview: Indianapolis International Airport
  • Coordinated operational tasks, focusing on recruitment and development programs.
  • Streamlined workflows to maximize overall profitability.
  • Developed staff by conducting interviews and facilitating comprehensive training programs.
  • Indianapolis International Airport

Education

Certificate - Cybersecurity

Correlation One
New York, NY

High School Diploma -

West Creek High School
Clarksville, TN
05.2012

Skills

  • Fraud Analysis
  • Team Management
  • Financial Analysis
  • Operations Management
  • Restaurant Management
  • Customer Service
  • Microsoft Office Suite

Certification

  • ServSafe Certified, 11/01/20
  • Information Technology Certification, 05/01/21 - Present

Career Experience

  • Fraud Analyst, CBE Companies/Verizon Fraud Department, Clarksville, TN, 10/01/22, Present,
  • Analyze documents and information to detect and mitigate fraudulent claims and transactions., Engage with customers to resolve fraud-related issues.
  • Concept Manager, Qdoba, Indianapolis International Airport, IN, 03/01/15, 03/01/19,
  • Managed multiple restaurant operations, including hiring, training, and performance management., Implemented process optimizations to enhance efficiency and profitability.

Additional Information

Cybersecurity Analyst, currently studying for my Comptia Security+ Certification. I am looking for advancement opportunities to start my career in my field of study.

Timeline

Warehouse Associate

Amazon BNA6
07.2024 - Current

Lead Line Cook

Slims Chicken
01.2024 - 04.2024

Coordinator / CEO

Antonetty’s Freestyle Cleaning
04.2023 - 09.2023

Fraud Analyst

CBE Companies/Verizon Fraud Department
10.2022 - 12.2023

Concept Manager

Areas USA
03.2015 - 09.2019

Certificate - Cybersecurity

Correlation One

High School Diploma -

West Creek High School

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Alisha Antonetty