Alissa Coker
Church Hill
Summary
Results-oriented professional with a solid background in roofing and team leadership. Proven expertise in staff training, inventory management, and delivering exceptional customer service. Committed to enhancing team efficiency and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Roofer
D&P
Church Hill
03.2024 - Current
- Inspected roofs for damage and assessed repair needs.
- Installed roofing materials on residential and commercial buildings.
- Maintained tools and equipment for optimal performance.
- Removed old roofing materials prior to installation of new layers.
- Operated power tools such as nail guns safely in order to complete tasks quickly and efficiently.
- Removed old roof coverings in preparation for new installations.
Shift Leader
Dunkin
Mooresville
03.2025 - 10.2025
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on proper equipment use and safety protocols.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Assisted customers with orders and addressed any concerns effectively.
- Conducted cash handling procedures accurately during transactions.
- Maintained cleanliness of work areas to meet health and safety standards.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Waitress
Romas Pizza
Church Hill
04.2020 - 03.2024
- Took customer orders and provided detailed menu information.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled cash transactions accurately during busy service hours.
- Resolved customer complaints effectively to enhance dining experience.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
GED -
Mitchell Community College
Mooresville, NC04-2025
Skills
- Equipment maintenance
- Customer service
- Team building
- Staff training
- Inventory management
- Project management
Certification
servsafe
Timeline
Shift Leader
Dunkin
03.2025 - 10.2025
Roofer
D&P
03.2024 - Current
Waitress
Romas Pizza
04.2020 - 03.2024
GED -
Mitchell Community College