Alix Hicks
Nashville
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting, leading, and working with high-achieving executives. Track record supporting professional needs with well-organized precision, accoutability, trustworthness, and reliable. Successfully manages high-volume workloads in rapidly changing environments. Excellent multitasker with experience in being in charge of many different job tasks.
Overview
10
10
years of professional experience
Work History
NCOIC, Administration Management
Unites States Air Force
10.2020 - Current
- Performed program financial administration, scholarship payments, reporting and documentation functions. Ensuring precision in tuition, book, and stipend disbursements, averting financial discrepancies. Efficiently managing necessary documents electronically and reducing processing time by 75%
- Oversees personnel programs for 5 cadre, 5 Air Force Institute of Technology and Senior Leader Enlisted Commissioning Program students, and 48 cadets. Oversees cadet life-cycle actions, including medical, physical, categorization, records, reviews, clearances, enrollment, contracting and commissioning across 12 universities, the largest AFROTC area.
- Employs Web Intensive New Gains System for admin and personnel updates, ensuring streamlined efficiency.
- Trusted agent for Drug Demand Reduction Program, establishing a strict Air Force policy against drug use, endorsing a workplace that is free from substance abuse.
- Liason for Honor Guard program, supporting 230 miles radius from the detachment, highlighting the rich heritage and traditions of the Air Force.
- Led uniform program, implementing a spreadsheet easily accessible by the cadets for uniform requests, items in KYLOC were placed and provided in a week.
NCOIC, Administration Journeyman
United Stated Air Force
09.2019 - 10.2020
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Assisted with organizing headquarter visits and itineraries.
- Supervisor for Airmen and training new Airmen that arrived from Technical Training.
- Maintained open lines of communication with other departments, addressing their concerns and collaborating on cross-functional projects to improve overall facility operations.
Administrative Journeyman/Executive Assistant
United Stated Air Force
03.2017 - 09.2019
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Sales Associate
Bealls
08.2016 - 02.2017
- Sales and Register Skills.
- Maintaining displays and stock management.
- Customer Service at returns and package online orders to be shipped out.
Homeland Security Intern
Transportation Security Administration, TSA
01.2016 - 05.2016
- Responsible for office management, report writing, reviewing video footage, luggage security, and participating as a decoy.
- Primary focus was observing and working with Assistant Federal Director, explosive specialist team, behavior detection officers, aviation specialists, and canine unit specialists.
- Observed coordination efforts at the Central
Command office. - Assisted Training Manager with on boarding new employees.
Sales Associate
Macys Department Store
05.2015 - 08.2015
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Responsible for sales, maintaining displays, stock management, customer service, and register skills.
Sales Associate
SOMA
11.2013 - 07.2014
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Responsible for sales, remodeling floor and core sets, maintaining displays, customer service, register skills, and processing shipments.
Education
Associate of Arts - Small Business Administration And Management
Community College of The Air Force
Montgomery, AL12.2018
Bachelor of Science - Ciminal Justice
Florida Gulf Coast University
Fort Myers, FL07.2016
Skills
- Customer Service
- Technical Support
- Presentation Development
- Administrative Support
- Calendar Management
- Policy and Procedure Modification
- Database Administration
- Database Management
- POS Systems
- Payment Collection
- Organization and Multitasking
- Employee Onboarding
- Schedule Management
Timeline
NCOIC, Administration Management
Unites States Air Force
10.2020 - Current
NCOIC, Administration Journeyman
United Stated Air Force
09.2019 - 10.2020
Administrative Journeyman/Executive Assistant
United Stated Air Force
03.2017 - 09.2019
Sales Associate
Bealls
08.2016 - 02.2017
Homeland Security Intern
Transportation Security Administration, TSA
01.2016 - 05.2016
Sales Associate
Macys Department Store
05.2015 - 08.2015
Sales Associate
SOMA
11.2013 - 07.2014
Associate of Arts - Small Business Administration And Management
Community College of The Air Force
Bachelor of Science - Ciminal Justice
Florida Gulf Coast University
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