Allana Zatz
Murfreesboro
Summary
Effective Student committed to learning, developing skills in area of study and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Server
Pinstripes
05.2022 - 09.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Grand Hyatt Nashville
10.2022 - 10.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Leasing Office Agent
The Grove At Murfreesboro
03.2024 - Current
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Education
High School Diploma -
Harry D. Jacobs High School
Algonquin, Illinois05.2021
No Degree -
Elgin Community College
Elgin, ILBachelor of Arts - Criminal Justice And Psychology
University of Iowa
Iowa City, IA05.2025
Bachelor of Arts - Criminal Justice And Psychology
Middle Tennessee State University
Murfreesboro, TN05.2025
Skills
- Schedule management
- Goal-oriented mindset
- Quick learner
- Problem-solving skills
- Critical thinking skills
- Attention to Detail
Timeline
Leasing Office Agent
The Grove At Murfreesboro
03.2024 - Current
Server
Grand Hyatt Nashville
10.2022 - 10.2023
Server
Pinstripes
05.2022 - 09.2022
High School Diploma -
Harry D. Jacobs High School
No Degree -
Elgin Community College
Bachelor of Arts - Criminal Justice And Psychology
University of Iowa
Bachelor of Arts - Criminal Justice And Psychology
Middle Tennessee State University
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