Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Allend Ali

La Vergne

Summary

Dynamic Valet Attendant at PMC with a strong work ethic and exceptional customer service skills. Enhanced operational efficiency through streamlined procedures, reducing guest wait times significantly. Proven ability in conflict resolution and teamwork, while maintaining a professional appearance and ensuring safety through effective vehicle inspections and maintenance.

Developed strong technical skills in fast-paced automotive environment, focusing on diagnostics and repair. Demonstrates ability to troubleshoot and resolve complex mechanical issues with precision and efficiency. Looking to transition to new field, bringing solid foundation in technical problem-solving and commitment to quality.

Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.

Professional technician with strong expertise in automotive repair and maintenance. Skilled in diagnostics, engine repair, and electrical systems. Known for collaborative teamwork and adaptability. Reliable and focused on delivering high-quality results in every task.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Valet Attendant

PMC
01.2023 - 03.2025
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Issued and collected claim tickets and processed valet parking fees.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Resolved conflicts between team members diplomatically, supporting a cohesive working environment that promoted teamwork.
  • Oversaw the maintenance and cleanliness of the parking facility, ensuring a professional appearance at all times.
  • Streamlined parking operations for increased efficiency and reduced wait times for guests.
  • Attended industry conferences to stay informed on best practices and emerging trends in valet services.
  • Improved overall efficiency of valet operations through thorough review and revision of standard operating procedures.

Education

Trade School - Automotive Tech

Tcat
Smyrna, TN
04-2025

High School Diploma -

La Vergne High School
La Vergne
05-2022

Skills

  • Effective problem solving
  • Quick decision making
  • Professional appearance
  • Stress tolerance
  • Strong work ethic
  • Engine repair
  • Changing tires
  • Safety awareness
  • Changing oil
  • Valid Driver's license
  • Hand and power tools
  • Time management
  • Brake systems understanding
  • Preventive Maintenance
  • Replacing parts
  • Customer service
  • Fluid exchanges
  • Parts replacement
  • Troubleshooting skills
  • Brake systems
  • Inspecting vehicles
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

Accomplishments

  • Resolved product issue through consumer testing.
  • Work with vehicle and gain more knowledge

Certification

  • Undercar Specialist Exhaust Systems Certification (X1) - National Institute for Automotive Service Excellence.
  • ASE Certified Master Automobile Technician (ASE Master Tech) - National Institute for Automotive Service Excellence.
  • Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.
  • Alternative Fuels Technician Certification – Compressed Natural Gas Vehicles – CSA Group.
  • ASE Certified Electronic Diesel Engine Diagnosis Specialist (L2) - National Institute for Automotive Service Excellence.

Languages

English
Full Professional
kurdish
Full Professional

Interests

  • Auto Repair/Restoration
  • german vehicle specalist

Timeline

Valet Attendant

PMC
01.2023 - 03.2025

Trade School - Automotive Tech

Tcat

High School Diploma -

La Vergne High School
Allend Ali