Alleyah Lynch

• Dispatched, monitored, and documented incidents under my supervision and prepared reports using the Air Force Justice Information System while working as the Base Defense Operations Center controller.
• Safeguarded the vehicle search area as the area supervisor in a deployed environment, conducting thorough searches and investigations of persons and property for which I was responsible for.
• Facilitated interviews and organized finalized reports of incidents involving flight operations and vehicle search area contraband infractions for official use and reference.
• Provided timely, clear, and accurate work while working in a high-volume and high-stress environment.
• Collaborated with subordinates and supervisors to maintain safety and security of assigned area of operation.
• Worked in a supervisory role for my assigned troops as a Staff Sergeant, providing mentorship on both a professional and personal level.
• Developed customer service experience through engaging with the public to resolve minor conflicts and critical instances.
• Utilized computer applications such as Adobe, Microsoft Word, and Microsoft Excel in a leadership and operational capacity.
• Organized several training plans with the intention to lead training on the flight and squadron levels, elevating unit readiness.
• Volunteered for state and federal missions pertaining to my position as a security forces enlisted member.
• Received extensive training in base operations and security, weapons retention, law enforcement, base ground defense, tactical combat casualty care, land navigation, and computer application skills throughout my six years in service.
• Graduated the Patrol Course that had a focus on land navigation, strategic planning, and quick problem-solving in August of 2023.

Locations include: Top Golf (Knoxville, TN), Hampton Inn Capital View (Nashville, TN), Citico's at Wind River Golf Community (Lenoir City, TN)

• Graduated from Knoxville Bartending and Mixology School in Knoxville, TN in August of 2022.
• Supervised bartending and service teams, ensuring high-quality service and customer satisfaction.
• Adhered to the Tennessee Alcohol and Beverage Commission standards and requirements.
• Handled monetary transactions regularly and accurately, utilizing various point-of-sale applications.
• Trained junior staff on mixology techniques and customer interaction strategies.
• Managed inventory, optimizing stock levels to reduce waste and improve cost efficiency while using computer applications for organization.
• Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
• Exhibited proficiency in creative problem-solving and providing quality service in a high-volume environment.
• Fostered positive relationships with patrons through active engagement, resulting in increased customer satisfaction and loyalty.
• Developed and implemented efficient workflow processes to streamline operations during peak hours, improving overall service speed.

• Trained sales team, fostering a culture of high performance and continuous improvement.
• Assisted employees in efficiently achieving daily, weekly, and monthly deadlines or sales goals.
• Collaborated with the higher management team to draft and finalize daily and weekly reports to send to the company owners.
• Maintained the sensitive information of club members.
• Exhibited effective communication skills to resolve member grievances.
• Advanced my computer application knowledge and skills by regularly writing and submitting documents focusing on member sales, maintenance work orders, and inventory.