Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Overview
28
28
years of professional experience
Work History
Owner/Operator
The Bins
Gleason, TN
07.2022 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Oversaw financial management, including budgeting and expense tracking, accounts payable/accounts receivable, ensuring compliance with regulations.
Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Managed inventory systems, optimizing stock levels and reducing costs through strategic procurement practices.
Analyzed customer feedback to refine services, increasing client satisfaction and loyalty over time.
Business Partner
Crestview Service Center
Gleason, TN
07.2016 - Current
Managed day to day operations of the office
Maintained billing, accounting, as well as accounts payable/accounts receivable
Scheduling of jobs and employees
Primarily in charge of customer relations as well as obtaining new customers
Office Manager
Weakley County Baptist Association
Dresden, TN
05.2012 - 07.2016
Managed office operations, ensuring efficient workflow and resource allocation.
Coordinated schedules and meetings for staff, optimizing time management and productivity.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Developed and implemented administrative procedures to enhance operational efficiency.
Streamlined communication channels between departments, improving collaboration and information sharing.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Cafeteria Manager
Weakley County School District
Dresden, TN
06.2008 - 05.2012
Oversaw daily operations of cafeteria, ensuring compliance with health and safety regulations.
Managed inventory levels, optimizing food supply chain and reducing waste.
Developed and implemented menu plans aligned with nutritional standards and student preferences.
Trained and mentored staff on food preparation techniques and customer service excellence.
Coordinated with local suppliers to source fresh ingredients, enhancing meal quality and variety.
Conducted regular performance evaluations, fostering professional development among team members.
Led initiatives to promote healthy eating habits within the school community through educational programs.
Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
Office Manager
Exchange Club Carl Perkins Center
Huntingdon, TN
06.2007 - 06.2008
Developed and implemented administrative procedures to enhance operational efficiency.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as liason between staff members and board members in the daily operations, quarterly meetings and yearly event planning
Funeral Director and Embalmer
McKenzie Funeral Home
McKenzie, TN
05.1998 - 06.2007
Coordinated funeral services, ensuring compliance with state regulations and family preferences.
Developed memorial service plans, providing personalized support to grieving families.
Oversaw preparation and presentation of the deceased, maintaining dignity and respect throughout.
Managed logistics for burial and cremation processes, optimizing operational efficiency.