Allison Dixon
Maynardville
Summary
With 25 years of comprehensive experience in banking and leadership roles, I have developed a strong foundation and passionate about stepping back into my banking role. Enthusiastic to collaborate within a team and develop and member-focused environment.
Overview
8
8
years of professional experience
2001
2001
years of post-secondary education
Work History
Deputy Clerk
Union County Government
Maynardville
08.2025 - Current
- Assisted in processing official documents and maintaining accurate records.
- Managed incoming correspondence and directed inquiries to appropriate departments.
- Collect property taxes from the public and mortgage companies,make entries in appropriate ledgers.
- Assist financial institutions,attorneys, real estate agencies and title companies with information regarding tax payments and deposit accounts.
- Communicated with the public regarding procedural questions and service information.
Owner
Dyers Flooring II
Maynardville
10.2023 - Current
- Managed daily operations and customer interactions in a retail setting.
- Developed and implemented marketing strategies to attract new customers.
- Oversaw inventory management to ensure product availability and quality.
- Process quote's on work orders for installers.
- Process Monthly TNTAP for Product sales and EFPTS for Employee tax.
MSR II-Loan Officer II
Knoxville TVA Emplyees Credit Union
Knoxville
04.2018 - 05.2024
- Evaluated loan applications for compliance with credit union policies.
- Advised members on loan products and financial options available.
- Processed loan documentation efficiently to ensure timely approvals.
- Assisted members in understanding repayment terms and conditions.
- Educated clients on financial wellness and responsible borrowing practices.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Perform member transactions, deposits, withdrawals, transfers, and loan payments.
- Process all loan documentation to process title documentation for the County Clerks office.
Assistant Branch Manager
Knoxville TVA Emplyees Credit Union
Knoxville
04.2022 - 08.2023
- Assisted in daily branch operations and customer service management.
- Trained and mentored new staff on branch procedures and systems.
- Coordinated staff schedules to ensure optimal branch coverage.
- Managed inventory controls and ordered supplies as needed.
- Resolved customer inquiries and complaints effectively and promptly.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Supervised teller duties including balancing cash drawers and verifying accuracy of transactions.
- Supervised branch team, providing management with performance assessment suggestions.
Education
Union County High School
Maynardville, TNSkills
- Document processing
- Record maintenance
- Loan documentation
- Motivating and Coaching
- Active Listening
- Multi-tasking
Accomplishments
- Learn/Empower 2023
Timeline
Deputy Clerk
Union County Government
08.2025 - Current
Owner
Dyers Flooring II
10.2023 - Current
Assistant Branch Manager
Knoxville TVA Emplyees Credit Union
04.2022 - 08.2023
MSR II-Loan Officer II
Knoxville TVA Emplyees Credit Union
04.2018 - 05.2024
Union County High School