Dynamic professional with a proven track record at excelling in customer service and time management. Recognized for enhancing patient experiences and streamlining operations. Committed to delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Dana R. Martin Orthodontics
Knoxville
01.2025 - Current
Managed front desk operations and ensured smooth check-in processes.
Assisted with billing inquiries and facilitated payment processing efficiently.
Coordinated appointments for patients effectively.
Lead Infant Teacher
Little Oaks Academy
Knoxville
01.2024 - Current
In charge of an infant classroom
Kept parents informed every hour about their child
Worked on lesson plans for the growth of each child
August teacher of the month award
Customer Account Coordinator
TLD LOGISTICS
Knoxville
08.2023 - 12.2023
Assisted account manager with daily tasks
Communicated with companies to schedule pick ups and deliveries
Discussed new leads with potential customers
Clerk
ABF Freight
Knoxville
05.2022 - 08.2023
Assist city dispatch/drivers for deliveries
Call customers and set up appointments
Billing/BOL and DR scans
Weekly deposits
Team Leader
P3 Sportsplex
Farragut
04.2021 - 05.2022
Leader/teacher of the after school program and summer camp
Planning activities and field trips for each age group
Education
Bachelor's degree - Business Administration, Marketing
South College
Knoxville, Tennessee
08.2025
Associate's Degree - General Studies
Walters State Community College
Morristown, TN
08.2020
Skills
Customer service
Time management
Microsoft Word
Microsoft Excel
Leadership
Sales Experience
Data Entry
Timeline
Front Desk Coordinator
Dana R. Martin Orthodontics
01.2025 - Current
Lead Infant Teacher
Little Oaks Academy
01.2024 - Current
Customer Account Coordinator
TLD LOGISTICS
08.2023 - 12.2023
Clerk
ABF Freight
05.2022 - 08.2023
Team Leader
P3 Sportsplex
04.2021 - 05.2022
Bachelor's degree - Business Administration, Marketing