Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ally Powers

Clinton

Summary

Enthusiastic, passionate, adaptable hospitality candidate with exceptional customer service skills and ability to provide guest satisfaction.

Overview

14
14
years of professional experience

Work History

Server/Shift Leader/Bartender

Calhoun's on The River Restaurant/Brewery
10.2009 - 03.2024
  • Trained new employees
  • Provided friendly and attentive service and exceptional hospitality
  • Attend pre-shift meetings to prepare for large parties and reservations
  • Work with other employees in a fast-paced environment to organize and serve food and drink orders, while maintaining a clean, healthy restaurant environment
  • Assigned duties to other employees to assure we maintained a well stocked server station.

Special Education Teacher Assistant

Anderson County Schools
10.2020 - 04.2023
  • Supported student learning objectives through personalized and small group assistance.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Server/Bartender/Hourly Manager

10 Barrel Brewing Co.
03.2018 - 12.2019

Front of House

  • Provided prompt, friendly, and quality service to guests at all times
  • Proficient in multi-tasking and ensuring satisfaction from all guests, when both serving and bartending
  • Utilize knowledge and passion of 10 Barrel beers and brand to engage all guests

Management

  • Proficient, with acute awareness of front of house and back of house obligations, while accurately gaging labor costs
  • Oversees shift meetings and precisely communicates the days obligations with a singular focus, as well as keeping the staff updated on menu changes
  • Proficient in accounting for, and cataloging weekly inventory, which comprises of an ever changing supply and variety of kegs
  • Accountable for handling and counting all daily drawers and monetary drops, in addition to accurately recording said figures

Restaurant Server/Shift Leader/Bartender

Thirsty Lion Gastropub
04.2014 - 03.2018
  • Communicate with loyal, frequent guests to ensure excellent service
  • Maintain working relationship with kitchen staff to expedite food orders
  • Work with other employees in a fast-paced environment to organize and serve food and drink orders, while maintaining a clean, healthy restaurant environment
  • Worked private/special events for company parties
  • Used suggestive selling, while helping guests explore our menu

Host/Barback/Server

Lowdown Brewery
02.2014 - 04.2014
  • Attended beer classes to learn of the beer styles, and brewing process
  • Greeted guests and helped guide them through the menu
  • Recommended beers based on guests flavor preferences
  • Assisted beertenders with guest interactions, while helping maintain a clean, well stocked bar area

Education

Bachelor of Arts - Psychology

University of Tennessee
Knoxville, TN
2012

Skills

  • 18Years of Hospitality Experience
  • Ability to maintain a calm and positive attitude when dealing with situations
  • Knowledge of computer systems
  • Strong time management and organizational skills
  • Works hard to anticipate the guests needs, with ability to meet their expectations
  • Management and team lead experience in multiple high volume restaurants and breweries
  • Money handling and nightly deposit drops
  • Excellent communication skills when interacting with guests, co-workers, and management team

References

References available upon request.

Timeline

Special Education Teacher Assistant

Anderson County Schools
10.2020 - 04.2023

Server/Bartender/Hourly Manager

10 Barrel Brewing Co.
03.2018 - 12.2019

Restaurant Server/Shift Leader/Bartender

Thirsty Lion Gastropub
04.2014 - 03.2018

Host/Barback/Server

Lowdown Brewery
02.2014 - 04.2014

Server/Shift Leader/Bartender

Calhoun's on The River Restaurant/Brewery
10.2009 - 03.2024

Bachelor of Arts - Psychology

University of Tennessee
Ally Powers