Allyn Peirce
Gallatin
Summary
Dynamic Store Manager with a proven track record at Ralph Lauren and American Signature Furniture, driving revenue growth through strategic operational efficiency and exceptional customer service. Expert in visual merchandising and team collaboration, I have successfully developed top talent and enhanced performance, achieving significant improvements in store metrics and employee retention.
Overview
24
24
years of professional experience
Work History
Store Manager
American Signature Furniture
Madison
10.2025 - Current
- Promoted to Madison as top volume driver for Nashville DMA.
- Hired, trained, and developed strong selling culture to boost top-line sales.
- Cultivated environment conducive to supporting million-dollar writers.
- Implemented strategies to enhance team performance and drive revenue growth.
- Oversaw visual merchandising to create appealing product displays.
- Monitored sales performance and identified areas for improvement.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Store Manager
American Signature Furniture
Clarksville
03.2024 - 10.2025
- Managed location with $5.5 million revenue, consistently exceeding customer expectations.
- Acquired, trained, and developed team of 18 to 20 full and part-time employees.
- Achieved operational excellence in dual truck delivery hub, maintaining over 96% completion rate.
- Sustained non-productive rate below 6%, enhancing overall operational efficiency.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Assessed operational efficiency of the store's departments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager in Training (SMIT)
American Signature Furniture
Nashville DMA
08.2023 - 03.2024
- Supported multiple stores in Nashville DMA to achieve performance goals.
- Facilitated operational excellence at Franklin store, resulting in 5 Star Delivery certification in February 2024.
- Established strong inter-store relationships to enhance communication and market collaboration.
- Coached Sales Manager in Murfreesboro, promoting sales through HFC development and floor presence during selling hours.
Assistant Manager
American Signature Furniture
Franklin/Madison
06.2021 - 08.2023
- Controlled operational processes, including Five Star Delivery and warehouse inventory maintenance.
- Oversaw office staff management, hiring, training, and daily operations.
- Supported selling and service during peak hours, assisting HFCs in closing sales.
- Fostered a culture of inclusion and accountability, reducing turnover and enhancing employee satisfaction.
- Promoted internally due to high performance, expanding market impact opportunities.
- Managed customer-related issues, ensuring efficient resolutions and service continuity.
- Led daily activities of office operations to optimize workflow and productivity.
- Collaborated with team members to address heavy customer overflow during busy periods.
General Manager
Ralph Lauren
Nashville
06.2019 - 06.2021
- Transformed underperforming opportunity store at Opry Mills, addressing operational and personnel challenges.
- Cultivated top talent while managing underperformance to build a robust leadership team.
- Enhanced visual merchandising standards through scheduled floor sets and training in Ralph Lauren practices.
- Streamlined operational practices, boosting floor productivity and improving customer service efficiency.
- Collaborated with home office on Covid Re-Opening task force, developing guidelines for safe store operations.
- Facilitated remote approvals for reopening locations via Zoom, coordinating with various home office teams.
- Achieved financial performance expectations for FY21 amidst Covid-related obstacles.
General Manager
Ralph Lauren
Phoenix
05.2017 - 05.2019
- Transformed an underperforming store by developing and coaching talent to establish a successful leadership team.
- Built a robust network through peer outreach within center, market, and district to strengthen bench depth and minimize open position duration.
- Drove operational practices, including ISOS, positioning district to exceed company expectations.
- Achieved annual shrink targets for the first time in years by enhancing customer service and situational awareness.
General Manager
Ralph Lauren
Gilroy
10.2014 - 05.2017
- Managed dual store locations, overseeing both adult and children’s clothing departments.
- Led a team of 13 managers and full-time employees across two sites.
- Achieved financial results that surpassed expectations during two years of management.
- Developed internal talent, resulting in two promotions retained within the company today.
General Manager
Ralph Lauren
Lehi
10.2012 - 10.2014
- Directed hiring and recruiting processes for new store opening in Lehi and manager transitions in Park City.
- Established and maintained a comprehensive store Bench Chart for internal and external talent.
- Cultivated a store environment that achieved exceptional retention, with 50% of associates remaining since opening.
- Guided the store team through Ralph Lauren Experience, achieving over 80% on Customer Experience Shop Scores.
General Manager
Ralph Lauren
Park City
08.2009 - 10.2012
- Led store team to achieve overall scorecard expectations after previous year's underperformance.
- Developed internal talent, resulting in three promotions and improved staff retention.
- Managed P&L to exceed NIBIT targets, enhancing company profitability.
- Contributed to project team focused on take back teach back for improved customer experience.
- Participated in operational projects, including Customer Data Capture and Replenishment SOP, to enhance efficiency.
General Manager
Ralph Lauren
Tulare
11.2008 - 08.2009
- Achieved Expectations on overall scorecard through effective team leadership.
- Fostered generalist environment by leading by example and cross-training staff.
- Contributed to overall productivity increase through strategic training initiatives.
- Implemented best practices to enhance team collaboration and performance.
Assistant Manager of Human Resources
Ralph Lauren
St. George
04.2007 - 11.2008
- Facilitated hiring and development of store team, achieving company hiring goals.
- Promoted associate to supervisor, advancing to assistant manager role within the building.
- Interim management during transition period after general manager departure, leading to promotion to Tulare.
Co-Manager
Bath and Body Works
St. George
11.2006 - 04.2007
- Facilitated increase in conversion and UPT by executing company sales and service model
- Assisted in managing daily store operations and team scheduling.
- Trained and mentored new associates on product knowledge and customer service.
- Collaborated with team to maintain visual merchandising standards and displays.
- Oversaw inventory management including restocking and organizing products.
- Implemented sales strategies to promote seasonal promotions and new arrivals.
- Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
Logistics Manager
Old Navy
St. George
03.2006 - 11.2006
- Facilitated store remodel through partnership with contactors and store team.
- Responsible for store inventory management and floor product placement as well as customer service during scheduled hours.
- Responsible for hiring and developing logistics team.
Flow Key Carrier
Target
Centerville
01.2002 - 03.2006
- Managed team of at least 30 to exceed company productivity standards during truck unloads and product replenishment.
- Ensured backroom standards and location accuracy to support replenishment and store success.
- Hired and trained all new team members, enhancing overall team performance.
- Coordinated store inventory processes through strategic planning and effective communication, achieving exceptional inventory results.
Education
General Credits - English, Math through Calculus 3
Park University
Hill Air Force Base, UT01.2002
College Prep High School Prep Diploma -
Great Falls High School
Great Falls, MT01.2000
Skills
- Revenue growth strategies
- Team collaboration
- Visual merchandising techniques
- Inventory control
- Customer service excellence
- Operational efficiency
References
Upon Request
Accomplishments
- Over 23 years in retail field work including Target, Old Navy, Bath and Body Works, Ralph Lauren and American Signature Furniture.
- Successfully Managed American Signature Furniture in Clarksville, TN. Driving profitability and efficiency in selling and delivery as this was a multi-million dollar delivery hub for the eastern/central portion of TN and southern Kentucky. This lead to a promotion to a higher volume location in Madison TN.
- Supporting 4 American Signature Locations in Multiple roles over the last 3 Years helping to drive consistency and profitability in the Nashville DMA.
- In my 14 years with Ralph Lauren I have managed 8 different Ralph Lauren locations in 4 different states including a 12 million Duel store location in Gilroy, California.
- Successfully opened a new Ralph Lauren store in Traverse Mountain (Lehi, UT), working with contractors and recruiting and hiring 100% of my staff and leading the project team through the opening process.
- Worked on the company project team traveling the US, gaining experience in a multitude of complexities and volumes while gaining experience in operational as well as merchandising techniques.
Locations
- Opry Mills, Nashville, TN
- Westgate, Phoenix, AZ
- Gilroy FOA & FOC, Gilroy, CA
- Traverse Mountain, Lehi, UT
- Park City, Park City, UT
- Tulare, Tulare, CA
- St. George, St. George, UT
- Centerville, Centerville, UT
- Franklin, Franklin, TN
- Madison, Madison, TN
- Clarksville, Clarksville, TN
- Nashville DMA, Nashville, TN
Programming And Software Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Zoom
Timeline
Store Manager
American Signature Furniture
10.2025 - Current
Store Manager
American Signature Furniture
03.2024 - 10.2025
Store Manager in Training (SMIT)
American Signature Furniture
08.2023 - 03.2024
Assistant Manager
American Signature Furniture
06.2021 - 08.2023
General Manager
Ralph Lauren
06.2019 - 06.2021
General Manager
Ralph Lauren
05.2017 - 05.2019
General Manager
Ralph Lauren
10.2014 - 05.2017
General Manager
Ralph Lauren
10.2012 - 10.2014
General Manager
Ralph Lauren
08.2009 - 10.2012
General Manager
Ralph Lauren
11.2008 - 08.2009
Assistant Manager of Human Resources
Ralph Lauren
04.2007 - 11.2008
Co-Manager
Bath and Body Works
11.2006 - 04.2007
Logistics Manager
Old Navy
03.2006 - 11.2006
Flow Key Carrier
Target
01.2002 - 03.2006
General Credits - English, Math through Calculus 3
Park University
College Prep High School Prep Diploma -
Great Falls High School