Alondra Mora
Antioch
Summary
Compassionate and motivated Certified Nursing Assistant with a strong background in healthcare and customer service. Experienced in delivering high-quality care to individuals from diverse backgrounds, with a dedication to patient safety, satisfaction, and accurate charting. Bilingual and skilled in communication, problem-solving, and teamwork, with a proven ability to manage fast-paced environments. Known for an outstanding bedside manner and adaptability, seeking to leverage transferable skills in a corporate setting while pursuing further education at Nashville State Community College (NSCC).
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Saint Thomas West Hospital
Nashville
03.2025 - Current
- Monitored vital signs and reported changes to healthcare team members.
- Maintained cleanliness and organization of patient rooms and equipment.
- Educated patients on basic health guidelines and post-treatment instructions.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Turned and repositioned bedridden patients to prevent bedsores.
Caregiver
The Rivers At Maryland Farm
Brentwood
02.2024 - 02.2025
- Assisted residents with daily living activities and personal care routines.
- Monitored and recorded vital signs for resident health assessments.
- Communicated effectively with families regarding resident needs and care plans.
- Maintained a clean and safe environment in accordance with health standards.
- Trained new staff on caregiving procedures and safety protocols.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
Certified Nursing Assistant
N.H.C
Franklin
07.2023 - 02.2024
- Ensure high levels of patient comfort and safety through attentive caregiving in a fast-paced healthcare environment.
- Collaborate with healthcare professionals to create and maintain individualized care plans.
- Communicate with patients and families to address concerns and improve the patient experience.
- Provided emotional support and companionship to enhance patient well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Customer Service Cashier
Walgreens
Nashville
06.2021 - 07.2023
- Delivered exceptional customer service, handling transactions efficiently, and managing customer inquiries.
- Managed cash register operations, processed returns, and ensured store displays were well-maintained.
- Contributed to team goals by supporting new employees and fostering a positive work environment.
Sales Associate
Victoria Secret
Nashville
01.2019 - 06.2021
- Provided personalized product recommendations to customers, addressing individual needs to enhance the shopping experience.
- Processed sales transactions, returns, and exchanges accurately while maintaining store policies and fostering positive customer interactions.
- Contributed to daily sales targets by actively engaging with customers and maintaining well-organized merchandise displays.
Education
Nashville State Community College (In Progress)
Nashville, TNHigh School Diploma -
John Overton High School
Nashville, TNSkills
- Bilingual: English and Spanish
- Customer Relationship Management
- Team Collaboration & Leadership
- Problem-Solving & Adaptability
- Cash Handling & Retail Sales
- Certified Nursing Assistant (CNA) License
- Communication & Interpersonal Skills
- Strong Attention to Detail
- Multitasking in Fast-Paced Environments
- Time management
- Problem solving
- Certified in CPR/AED
Education and Training
other,other
Timeline
Patient Care Technician
Saint Thomas West Hospital
03.2025 - Current
Caregiver
The Rivers At Maryland Farm
02.2024 - 02.2025
Certified Nursing Assistant
N.H.C
07.2023 - 02.2024
Customer Service Cashier
Walgreens
06.2021 - 07.2023
Sales Associate
Victoria Secret
01.2019 - 06.2021
Nashville State Community College (In Progress)
High School Diploma -
John Overton High School