ALPHA DIALLO
Cordova
Summary
Dynamic logistics professional with proven leadership at FedEx Express, excelling in team management and operational efficiency. Skilled in problem-solving and customer service, I have successfully trained and mentored teams, enhancing performance and safety compliance. Bilingual in French and Fulani, I effectively communicate and engage diverse audiences.
Overview
10
10
years of professional experience
Work History
Driver Partner
Uber
01.2019 - Current
- Provide safe, reliable, and professional transportation services.
- Deliver excellent customer service while maintaining high rider satisfaction.
- Manage scheduling, route planning, and time-sensitive transportation needs.
- Demonstrate strong communication and problem-solving skills in diverse situations.
Team Leader
FedEx Express
01.2017 - Current
- Lead and supervise team members in daily logistics and operational activities.
- Coordinate workflow to ensure timely package processing and delivery operations.
- Train, mentor, and support employees to improve performance and efficiency.
- Maintain safety standards and ensure compliance with company procedures.
- Resolve operational issues and assist management with process improvements.
Army ROTC Cadet
University of Memphis ROTC
- Participate in military leadership development and field training exercises.
- Develop leadership, teamwork, decision-making, and mission-planning skills.
- Conduct land navigation and tactical training operations.
ROTC Mentor
University of Memphis ROTC
- Mentored junior cadets in leadership development and academic success.
- Provided guidance on military training, standards, and professional growth.
S5 (social media Officer)
University of Memphis ROTC
- Managed social media communications and public engagement initiatives.
- Created and distributed content promoting ROTC activities and events.
- Assisted in recruitment and organizational outreach efforts.
Education
Bachelor of Science - Biology
University of Memphis
Memphis07.2026
Associate of Applied Science - Allied Health Science
Southwest Community College
Memphis05-2023
Skills
- French
- Fulani
- Soussou
- Maninka
Leadership Experience
- Army ROTC Cadet, University of Memphis ROTC, Participate in military leadership development and field training exercises., Develop leadership, teamwork, decision-making, and mission-planning skills., Conduct land navigation and tactical training operations.
- S5 (Social Media Officer), University of Memphis ROTC, Managed social media communications and public engagement initiatives., Created and distributed content promoting ROTC activities and events., Assisted in recruitment and organizational outreach efforts.
- ROTC Mentor, University of Memphis ROTC, Mentored junior cadets in leadership development and academic success., Provided guidance on military training, standards, and professional growth.
Skills
- Leadership & Team Management
- Logistics & Operations Coordination
- Customer Service
- Team Development & Training
- Public Speaking
- Social Media Management
- Land Navigation
- Problem Solving & Conflict Resolution
- Microsoft Office Suite
- Data Collection & Analysis
- Case & Time Management
- Communication & Multitasking
- Investigative Skills
Activities
- Army ROTC
- Community Service
- University Leadership Programs
- Course-based Undergraduate Research Experience
Military Service
United States Army Reserve – Engineer Branch, 3, Supported engineering-focused military operations including field readiness, planning, and execution of mission-critical tasks., Developed technical, leadership, and tactical skills in construction, mobility, and operational support environments., Participated in training exercises emphasizing teamwork, discipline, and mission execution under field conditions.
Timeline
Driver Partner
Uber
01.2019 - Current
Team Leader
FedEx Express
01.2017 - Current
Army ROTC Cadet
University of Memphis ROTC
ROTC Mentor
University of Memphis ROTC
S5 (social media Officer)
University of Memphis ROTC
Bachelor of Science - Biology
University of Memphis
Associate of Applied Science - Allied Health Science
Southwest Community College