ALYSSA MORRIS
Murfreesboro,TN
Summary
Motivated candidate with articulate communication skills and proactive approach to customer service. Adept at managing transactions efficiently and providing exceptional service in fast-paced environments. Forward-thinking and assertive, consistently striving to exceed customer expectations and contribute to positive team atmosphere. Reliable and social, always ready to take on new challenges and stand out in daily tasks.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
Murfreesboro, TN
03.2026 - Current
- Processed and dispensed prescriptions accurately, ensuring compliance with pharmacy regulations.
- Implemented safety protocols for handling hazardous materials, enhancing workplace safety standards.
- Maintained cleanliness and organization of workspaces, contributing to overall workflow efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier
Hardee’s
Murfreesboro, Tennessee
07.2025 - Current
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Utilized problem solving skills to effectively handle difficult situations.
- Processed customer orders and ensured the accuracy of their purchases.
- Supported other departments within the store by providing assistance when needed.
Pharmacy Technician
Walgreens
Tullahoma, Tennessee
01.2024 - 07.2025
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Processed insurance claims and payments for medications.
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Maintained patient confidentiality when handling records and sensitive data.
- Organized work flow in order to meet deadlines for timely completion of tasks.
Customer Service Cashier
Walgreens
Tullahoma, Tennessee
01.2024 - 10.2024
- Built positive relationships with customers by providing friendly and helpful service.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Assisted customers with product selection, inquiries, and order customization requests.
- Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
- Resolved customer concerns to meet unique needs and boost satisfaction.
Host/Cashier
Buffalo Wild Wings
Tullahoma, Tennessee
01.2022 - 01.2024
- Presented positive first impression of establishment’s high standards by delivering exceptional service.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Maintained a high level of cleanliness in the restaurant, ensuring all tables were properly set up before each shift.
- Utilized great communication skills when taking orders from guests and relaying them to kitchen staff.
- Observed guest needs throughout dining experience, driving high-quality service.
Education
Associate in Science (A.S.) - Psychology
Motlow State Community College
Lynchburg, Tennessee05-2025
Skills
- Time Management
- Attention to Detail
- Multitasking
- Adaptability
- Problem Solving
- Communication
- Critical Thinking
- Workflow Optimization
Timeline
Pharmacy Technician
Walgreens
03.2026 - Current
Cashier
Hardee’s
07.2025 - Current
Pharmacy Technician
Walgreens
01.2024 - 07.2025
Customer Service Cashier
Walgreens
01.2024 - 10.2024
Host/Cashier
Buffalo Wild Wings
01.2022 - 01.2024
Associate in Science (A.S.) - Psychology
Motlow State Community College