Summary
Overview
Work History
Education
Key Skills And Competencies
Timeline
Generic

Amal Cherni

Tunis

Summary

Multilingual legal and project support professional with a Bachelor’s in Law and two years of advanced studies in International Humanitarian Law (IHL) as part of a Master’s program (all coursework completed, thesis pending). Offers three years of international frontline experience as a flight attendant and a solid background as an Account Manager. Adept at project coordination, stakeholder engagement, crisis management, and cross-cultural communication. Seeking an entry-level or support role with an international organization or NGO to leverage legal, operational, and client-facing skills in migration, protection, and humanitarian projects.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Cabin Crew (International Operations)

Emirates Airlines
10.2022 - 05.2025
  • Delivered exceptional customer service and ensured passenger safety on long-haul international flights, including routes to conflict-affected and high-risk regions
  • Managed inflight emergencies, medical incidents, and high-stress situations in accordance with international safety protocols
  • Provided support to vulnerable travelers (unaccompanied minors, refugees in transit, persons with limited mobility)
  • Adapted to complex logistics, irregular schedules, and evolving travel restrictions
  • Communicated effectively in Arabic, English, and French under pressure, working with diverse international crew

Junior Account Manager

CLformation
01.2022 - 09.2022
  • Managed a diverse client portfolio ensuring effective communication, needs assessment, and high satisfaction rates
  • Coordinated multiple projects simultaneously, balancing shifting priorities and deadlines
  • Built and maintained strong relationships with stakeholders and internal teams
  • Utilized CRM and standard IT tools for project tracking and documentation

Education

Advanced Studies in International Humanitarian Law -

Faculty of Law And Political Sciences
Tunis, Tunisia
09.2019 - 06.2021

Bachelor of Law (LL.B.) -

Faculty of Law And Political Sciences
Tunis, Tunisia
09.2016 - 06.2019

Key Skills And Competencies

  • Project Support & Coordination: Experience managing simultaneous tasks, shifting priorities, and supporting project activities in dynamic settings
  • Stakeholder Engagement: Proven ability to establish and maintain productive working relationships with clients, partners, and multicultural teams
  • Legal & Humanitarian Skills: Legal analysis (IHL, refugee law), research, documentation, crisis response, conflict-sensitive approaches
  • Communication & Reporting: Strong drafting and writing skills developed through legal studies and professional reporting
  • IT Skills: Proficient in MS Office, Google Docs, CRM systems, Zoom

Timeline

Cabin Crew (International Operations)

Emirates Airlines
10.2022 - 05.2025

Junior Account Manager

CLformation
01.2022 - 09.2022

Advanced Studies in International Humanitarian Law -

Faculty of Law And Political Sciences
09.2019 - 06.2021

Bachelor of Law (LL.B.) -

Faculty of Law And Political Sciences
09.2016 - 06.2019
Amal Cherni