Amanda Capps
Collierville
Summary
Dynamic Purchasing Assistant with proven expertise at Helena Agri Enterprises LLC, excelling in inventory management and vendor relations. Skilled in Oracle and Microsoft Office, I leverage analytical insights to optimize purchasing strategies, ensuring cost-effective solutions. Committed to fostering positive client relationships while driving operational efficiency and enhancing revenue growth.
Overview
15
15
years of professional experience
Work History
Purchasing Assistant
Helena Agri Enterprises LLC
10.2021 - Current
- Forecast needs and ordered inventory within assigned territories based on sales trends.
- Established relationships with vendors and sales representatives, ensuring timely and accurate product placement to meet demand.
- Maintained supply inventory levels and purchasing records while collaborating with vendors to streamline procurement processes.
- Manage product transfers and acquisitions in collaboration with location vendors and trucking firms.
- Analyze pricing for multiple competing products to ensure we are purchasing the most cost-effective options to maximize revenue.
- Utilize Oracle alongside Power BI for detailed analysis of inventory and sales data.
- Rectified discrepancies across invoices, purchase orders, and receiving reports with accounts payable to ensure accurate financial documentation.
Customs Trade Specialist
FedEx
01.2020 - 10.2021
- Focused training for processing FDA, ATF, and USDA shipments through U.S. Customs clearance department for regulatory standards and shipping guidelines.
- Managed fast-paced, time-sensitive operations while ensuring meticulous attention to detail in documentation for multiple government agencies.
- Collaborated with global trading clients and shipping partners to ensure compliance with international legal standards.
- Completed intra-company transfer and secured promotion to customs clearance department following one year of employment at FedEx.
Domestic Customer Service
FedEx
11.2018 - 01.2020
- Managed customer service demands for domestic shipments and executed special projects to enhance service delivery.
- Led oversight of Recipient Network Pilot Program for FedEx app, driving innovation.
- Evaluated internal programs, including Dexter and Zero Out, and coordinated group assessment of new SMS text program for improved customer communication.
Customer Service and Sales Representative
Hertz
09.2017 - 11.2018
- Delivered face-to-face customer service to hundreds of customers daily at Hertz Memphis International Airport location
- Enhanced client satisfaction and loyalty through superior customer service.
- Managed rental agreements, ensuring accuracy in documentation and transactions.
- Analyzed customer preferences to recommend ideal upgrades and vehicle coverage enhancing profitability.
- Conducted vehicle inspections and tracked inventory to ensure optimal vehicle availability.
Partnership Owner – Manager
A & D Equestrian
03.2011 - 09.2017
- Managed daily operational functions at farm, supervising sales, marketing, and employee management to enhance overall business performance.
- Coordinated private and public sales while maintaining social media marketing initiatives to increase brand visibility and customer engagement.
- Spearheaded business concept development and formulated comprehensive business plan for A & D Equestrian Center.
- Mentored and developed competition team for participation in major events across U.S.
- Organized clinics for private clientele and collaborated with local 4-H program for public events to foster community involvement and promote facility services.
- Sustained precise financial documentation encompassing payroll, accounts receivable, and accounts payable.
Data Entry Receptionist
Wise Foundation
03.2011 - 09.2017
- Cataloged data on incoming students and their visa sponsorships to ensure accurate records.
- Documented and organized customer or client information to maintain account integrity.
- Orchestrated connections between host families and prospective students
- Wise Foundation serves as global student exchange organization..
Education
Bachelor of Science - Agricultural Business and Management
Murray State University
Murray, KY05-2010
Skills
- Inventory Management and Forecasting
- Accounts Receivable and Invoicing
- International Import & Export Coordinator
- Sales and Marketing Tactics
- Import/export coordination
- Microsoft Office
- Proven Remote Work Accountability
- Maintain Positive Client Relations
- Extensive Equine Industry Experience
Timeline
Purchasing Assistant
Helena Agri Enterprises LLC
10.2021 - Current
Customs Trade Specialist
FedEx
01.2020 - 10.2021
Domestic Customer Service
FedEx
11.2018 - 01.2020
Customer Service and Sales Representative
Hertz
09.2017 - 11.2018
Partnership Owner – Manager
A & D Equestrian
03.2011 - 09.2017
Data Entry Receptionist
Wise Foundation
03.2011 - 09.2017
Bachelor of Science - Agricultural Business and Management
Murray State University