Summary
Overview
Work History
Education
Skills
Qualifications - C X C Subjects
Languages
References
Timeline
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Amanda Chevannes

Nashville

Summary

Results-driven sales professional with a proven track record in driving revenue growth and fostering strong client relationships. Expertise in identifying customer needs and delivering customized solutions, leading to a high closing rate. Demonstrates exceptional communication, negotiation, and problem-solving skills, contributing to team success and consistently meeting sales targets. Committed to leveraging these strengths to further enhance organizational performance.

Overview

8
8
years of professional experience

Work History

Remote B2B Sales Representative

Concentrix
Nashville
10.2024 - Current
  • Provide accounting solutions to B2B consumers
  • Build strong relationships and understand business needs
  • Upsell and cross-sell services to drive business grow

Remote B2B Consultant

Sutherland
Kingston
06.2019 - 04.2023
  • Develop targeted marketing strategies to reach new clients
  • Analyze and optimize sales processes to improve conversion rate
  • Streamlining operations and workflows to enhance efficiency and reduce cost

Quality Analyst

Alorica
Portmore
07.2018 - 06.2019
  • Monitored and analyzed customer interactions to improve sales performance
  • Increased productivity and efficiency through data-driven insights
  • Studied industry trends to inform business decisions

Customer Service/Reservation Representative

Itel BPO
New Kingston
10.2017 - 06.2018
  • Managed existing reservations and created new ones
  • Provided personalized solutions and alternatives to meet customer needs
  • Upsold and cross-sold services to increase customer satisfaction and revenue

Education

High School Diploma -

Pembroke Hall High School
Saint Andrew, Jamaica
07-2012

Skills

  • Client relations and sales
  • Excel proficiency
  • Collaborative team management
  • Proficient in relationship building
  • Experienced with software programs
  • Client relationship management
  • Accurate sales forecasting
  • Strategic issue identification
  • Strong verbal communication
  • Proficient in managing objections

Qualifications - C X C Subjects

  • English Language
  • Principle of Accounts
  • Principle of Business
  • Social Studies
  • Home Management

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Remote B2B Sales Representative

Concentrix
10.2024 - Current

Remote B2B Consultant

Sutherland
06.2019 - 04.2023

Quality Analyst

Alorica
07.2018 - 06.2019

Customer Service/Reservation Representative

Itel BPO
10.2017 - 06.2018

High School Diploma -

Pembroke Hall High School

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Amanda Chevannes