Professional Summary
Overview
Work History
Education
Skills
Timeline

Amanda Hayes

Kelsey Morris
Caryville,TN
18
years of professional experience

Dynamic cashier with a proven track record at Cross Fireworks, excelling in customer service and relationship building. Leveraged strong work ethic and empathy to resolve complaints swiftly, enhancing customer satisfaction. Demonstrated accuracy in cash handling and point-of-sale operations, contributing to a seamless shopping experience and encouraging repeat business.

Work History

Cashier

17 Years 7 Months
Cross Fireworks | 01.2009 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations.
  • Maintained cleanliness and organization of checkout area.
  • Handled cash, credit, and digital payments accurately.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Conducted inventory checks to ensure stock availability during peak periods.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Babysitter

3 Years 7 Months
Kelsey Morris | 01.2023 - Current
  • Supervised children during activities, ensuring safety and engagement.
  • Prepared nutritious meals and snacks according to dietary restrictions.
  • Established daily routines to promote consistency and security for children.
  • Communicated effectively with parents regarding children's progress and needs.
  • Assisted with homework and educational activities to foster learning.
  • Organized recreational activities that encouraged social interaction among peers.
  • Adapted caregiving techniques based on individual child behavior and preferences.
  • Maintained a clean, organized environment conducive to play and learning.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Planned fun outings and educational activities to keep children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Administered medications by following strict instructions from parents.
  • Coordinated outdoor activities to promote physical health and exploration.
  • Improved children's bedtime routines with consistent schedules and calming activities.
  • Facilitated creative play and crafts to stimulate imagination and fine motor skills.
  • Monitored progress in self-care tasks, encouraging independence.
  • Ensured cleanliness and hygiene by organizing children's living and play areas.
  • Enhanced children's language development with storytelling and reading sessions.
  • Negotiated conflict between children, teaching resolution skills and empathy.
  • Tailored educational games and activities to individual learning styles, enhancing cognitive development.
  • Developed system for efficiently managing daily routines, reducing morning stress.
  • Managed scheduling of playdates, appointments, and extracurricular activities for structured days.
  • Adapted activities to meet varying needs and interests of children under care.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.
  • Provided nutritious meals and snacks to support health and well-being.
  • Provided first aid and care during emergencies, ensuring child safety at all times.
  • Encouraged positive behavior and manners through example and gentle guidance.
  • Enhanced children's social skills by organizing group activities.
  • Implemented reward system for chores and homework, motivating positive behavior.
  • Fostered safe and nurturing environment, closely monitoring children's activities.
  • Arranged transportation for school and activities, ensuring punctuality.
  • Supported educational development by assisting with homework and school projects.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Provided support and guidance to children in conflict resolution.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Encouraged children's emotional and social development.
  • Responded to inquiries from parents and guardians.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Assisted in potty training and toilet hygiene.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Logged information regarding naps, feedings, and any medications administered.

Education

Cosmetology License

Tennessee College of Applied Technology, Huntsville Tennesse | Oneida, TN | 05.2017

High School Diploma

Campbell County High School | City Of La Follette, TN | 05.2012

Skills

Patience and empathy
Work ethic and integrity
Customer assistance
Patience and empathy
Customer service
Customer assistance
Work ethic and integrity
Cash handling

Timeline

Babysitter

Kelsey Morris
01.2023 - CurrentRead More

Cashier

Cross Fireworks
01.2009 - CurrentRead More

Tennessee College of Applied Technology, Huntsville Tennesse

Cosmetology License
Read More

Campbell County High School

High School Diploma
Read More
Amanda Hayes