Amanda Johnson
Knoxville,tn
Summary
Patient-oriented Dental Assistant With certificates in Dental Radiology, Pits and Fissures Sealants, Nitrous Oxide Monitoring, CPR, and Chairside Dental Assisting seeking a position in a vibrant, thriving Dental practice. Educated in four-handed chairside dentistry and proficient in dental radiographs. Knowledgeable of infection protocols and sterilization techniques. Responsible, passionate and motivated with a drive for excellence and dedicated to the care of all dental patients of all ages.
Overview
23
23
years of professional experience
Work History
Dental Assistant
New Dentistry
Knoxville, TN
09.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Applied fluoride varnish and sealants.
- Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Assisted in coronal polishing.
Pediatric Dental Assistant
Knoxville Pediatric Dentistry
Knoxville, TN
12.2020 - 09.2022
- Polished Patient's teeth, applied sealants, fluoride varnish and silver diamine fluoride.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Maintained a clean, safe environment in the hygiene bay, adhering to stringent sterilization protocols.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Prepared patient x-rays and images for dentist review.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Pediatric Dental Assistant
Smoky Mountain Pediatric Dentistry
Lenoir City, TN
01.2019 - 11.2020
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Polished teeth, applied sealants, fluoride varnish and silver diamine fluoride.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Ensured optimal oral health for pediatric patients with thorough teeth cleaning and fluoride treatments.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
Knoxville Dental Center
Knoxville, TN
09.2018 - 02.2019
- Assisted dentists chairside in permanent and temporary restorative procedures, including crowns, seating permanent crowns, composite fillings, and root
- Entered patient data into dental records system using Dentrix computer system, observing all confidentiality rules to maintain HIPPA compliance and patient privacy
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Guest Service Representative
Hampton Inn Cedar Bluff
Knoxville, TN
07.2014 - 01.2018
- Prepared bills for customers and had them delivered to their rooms on the day of check-out
- Provided exceptional service and assistance to guests upon check-in
- Verified that personal and payment information on guest accounts was accurate and complete
- Resolved service-related problems in a timely manner
Inbound Sales Representative
Jewelry Television
Knoxville, TN
05.2007 - 10.2011
- Achieved demanding quality and productivity targets by applying strong time management skills and enthusiastic conversational abilities
- Used active listening skills to assess customer needs, means and desires
- Obtained customer information and entered orders into computer
- Maintained current understanding of available company products and services
Graphic Designer
Spoiled Rotten
Knoxville, TN
08.2001 - 04.2006
- Use computers for various applications, such as database management or word processing
- Operate office equipment fax machines, copiers, printers, phone systems
- Confer with clients to discuss and determine layout design of costume stationary and invitations
- Create designs, concepts, and individualized wording based on knowledge of layout principles and creative writing
Education
Registered Dental Assistant with Radiology -
Dental Staff School
Knoxville, TN09.2018
Associate of Arts - History
Pellissippi State Technical Community College
Knoxville, TN05.2003
Skills
- Outstanding written and verbal communication
- Customer service-oriented
- Hands-on dental assistant training
- OSHA and HIPAA compliant
- Coronal polishing certification
- Nitrous oxide monitoring certification
- Pits and fissures Sealants certification
- Strong interpersonal and multi-tasking skills
Timeline
Dental Assistant
New Dentistry
09.2022 - Current
Pediatric Dental Assistant
Knoxville Pediatric Dentistry
12.2020 - 09.2022
Pediatric Dental Assistant
Smoky Mountain Pediatric Dentistry
01.2019 - 11.2020
Dental Assistant
Knoxville Dental Center
09.2018 - 02.2019
Guest Service Representative
Hampton Inn Cedar Bluff
07.2014 - 01.2018
Inbound Sales Representative
Jewelry Television
05.2007 - 10.2011
Graphic Designer
Spoiled Rotten
08.2001 - 04.2006
Associate of Arts - History
Pellissippi State Technical Community College
Registered Dental Assistant with Radiology -
Dental Staff School