Amanda Johnson
Knoxville,tn
Summary
Patient-oriented Dental Assistant With certificates in Dental Radiology, Pits and Fissures Sealants, Nitrous Oxide Monitoring, CPR, and Chairside Dental Assisting seeking a position in a vibrant, thriving Dental practice. Educated in four-handed chairside dentistry and proficient in dental radiographs. Knowledgeable of infection protocols and sterilization techniques. Responsible, passionate and motivated with a drive for excellence and dedicated to the care of all dental patients of all ages.
Overview
23
23
years of professional experience
Work History
Dental Assistant
New Dentistry
09.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Applied fluoride varnish and sealants.
- Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Assisted in coronal polishing.
Pediatric Dental Assistant
Knoxville Pediatric Dentistry
12.2020 - 09.2022
- Polished Patient's teeth, applied sealants, fluoride varnish and silver diamine fluoride.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Maintained a clean, safe environment in the hygiene bay, adhering to stringent sterilization protocols.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Prepared patient x-rays and images for dentist review.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Pediatric Dental Assistant
Smoky Mountain Pediatric Dentistry
01.2019 - 11.2020
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Polished teeth, applied sealants, fluoride varnish and silver diamine fluoride.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Ensured optimal oral health for pediatric patients with thorough teeth cleaning and fluoride treatments.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
Knoxville Dental Center
09.2018 - 02.2019
- Assisted dentists chairside in permanent and temporary restorative procedures, including crowns, seating permanent crowns, composite fillings, and root
- Entered patient data into dental records system using Dentrix computer system, observing all confidentiality rules to maintain HIPPA compliance and patient privacy
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Guest Service Representative
Hampton Inn Cedar Bluff
07.2014 - 01.2018
- Prepared bills for customers and had them delivered to their rooms on the day of check-out
- Provided exceptional service and assistance to guests upon check-in
- Verified that personal and payment information on guest accounts was accurate and complete
- Resolved service-related problems in a timely manner
Inbound Sales Representative
Jewelry Television
05.2007 - 10.2011
- Achieved demanding quality and productivity targets by applying strong time management skills and enthusiastic conversational abilities
- Used active listening skills to assess customer needs, means and desires
- Obtained customer information and entered orders into computer
- Maintained current understanding of available company products and services
Graphic Designer
Spoiled Rotten
08.2001 - 04.2006
- Use computers for various applications, such as database management or word processing
- Operate office equipment fax machines, copiers, printers, phone systems
- Confer with clients to discuss and determine layout design of costume stationary and invitations
- Create designs, concepts, and individualized wording based on knowledge of layout principles and creative writing
Education
Registered Dental Assistant with Radiology -
Dental Staff School
Knoxville, TN09.2018
Associate of Arts - History
Pellissippi State Technical Community College
Knoxville, TN05.2003
Skills
- Outstanding written and verbal communication
- Customer service-oriented
- Hands-on dental assistant training
- OSHA and HIPAA compliant
- Coronal polishing certification
- Nitrous oxide monitoring certification
- Pits and fissures Sealants certification
- Strong interpersonal and multi-tasking skills
Timeline
Dental Assistant
New Dentistry
09.2022 - Current
Pediatric Dental Assistant
Knoxville Pediatric Dentistry
12.2020 - 09.2022
Pediatric Dental Assistant
Smoky Mountain Pediatric Dentistry
01.2019 - 11.2020
Dental Assistant
Knoxville Dental Center
09.2018 - 02.2019
Guest Service Representative
Hampton Inn Cedar Bluff
07.2014 - 01.2018
Inbound Sales Representative
Jewelry Television
05.2007 - 10.2011
Graphic Designer
Spoiled Rotten
08.2001 - 04.2006
Associate of Arts - History
Pellissippi State Technical Community College
Registered Dental Assistant with Radiology -
Dental Staff School
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