Amanda Lenz
Cookeville
Summary
Dynamic and service-oriented professional with a proven track record at Vinnie T's, adept at managing high customer volumes and ensuring exceptional service. Demonstrates strong multitasking and clear communication skills, fostering team collaboration and customer satisfaction. Known for reliability and an engaging personality, consistently enhancing guest experiences and achieving high retention rates.
Overview
19
19
years of professional experience
Work History
Bartender
Vinnie T's
01.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Olive Garden
05.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barber
Veteran's Barbershop
07.2017 - 07.2021
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Key Hourly Manager
Applebee's
04.2006 - 06.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Barber License - Barber & Beauty
Mister Wayne's School of Barber
Cookeville, TN06-2008
High School Diploma -
Oregon High School
Oregon, IL06-2001
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Service-oriented mindset
Timeline
Bartender
Vinnie T's
01.2021 - Current
Barber
Veteran's Barbershop
07.2017 - 07.2021
Server
Olive Garden
05.2016 - Current
Key Hourly Manager
Applebee's
04.2006 - 06.2015
Barber License - Barber & Beauty
Mister Wayne's School of Barber
High School Diploma -
Oregon High School
Similar Profiles
Makenna PerryMakenna Perry
Licensed Esthetician at Vinnie & June Brow & Beauty BarLicensed Esthetician at Vinnie & June Brow & Beauty Bar
India D. MartinsonIndia D. Martinson
Server for Cousin Vinnie's Concessions at Vinnie NavarraServer for Cousin Vinnie's Concessions at Vinnie Navarra
Jack McDuffieJack McDuffie
Valet Broken Sound at VinnieValet Broken Sound at Vinnie