Amanda McKinney
Murfreesboro,TN
Summary
Healthcare professional prepared to excel in medical/behavioral health environments with a proven history of supporting healthcare teams. Committed to collaborative care and achieving optimal patient outcomes, adapting seamlessly to dynamic healthcare settings. Brings expertise in patient interaction and clinical support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Network Navigator
Vanderbilt Medical Center
01.2022 - Current
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Streamlined communication between team members, fostering a collaborative working environment for successful transitions of patient care.
- Reinforced a culture of continuous improvement by regularly reviewing plans of care and providing updates as needed.
- Maintained up-to-date knowledge of hospital regulations to ensure compliance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong hospital culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Collaborated with medical professionals to develop comprehensive care plans that resulted in improved patient outcomes.
- Developed strong relationships with community partners to promote collaboration on health initiatives aimed at improving public health outcomes.
Trauma/ER Social Worker
Ascension St. Thomas Rutherford
07.2021 - 07.2022
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
Psychiatric Consult Social Worker
Vanderbilt Medical Center
07.2019 - 07.2021
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Supervised new staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Led trainings on topics relevant to client populations served, empowering individuals with valuable knowledge and tools to work with population groups.
Social Worker II
TrustPoint Hospital
02.2017 - 01.2021
- Updated client documentation for accurate, compliant, and current records, including managing the Mental Health Court docket.
- Developed and maintained strong relationships with community resources for successful referrals.
- Interviewed clients, families, or groups to assess situations, limitations, and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Improved client access to community resources with thorough needs assessments and effective referral processes.
- Facilitated multidisciplinary team meetings to ensure cohesive support strategies for clients.
Court Liaison
Department of Children’s Services
09.2015 - 02.2017
- Maintained the court docket for all the custodial and non-custodial cases for Rutherford County
- Ensured that the State complied with Foster Care Review Boards and Annual Permanency Hearings
- Provided comprehensive reports on case statuses, enabling informed decision-making by court officials.
- Organized legal materials for easy access, expediting the preparation process for attorneys and judges.
- Collaborated with legal professionals to ensure accurate information exchange and timely resolution of cases.
- Participated in cross-departmental training to enhance understanding of court processes and improve interagency collaboration.
- Served as a liaison between the judicial system and community organizations to address public concerns regarding the justice system.
- Managed sensitive documents securely, safeguarding against potential breaches of confidentiality.
Family Service Worker
Department of Children’s Services
11.2008 - 09.2015
- Maintained confidential records and documentation in the TNKids database.
- Mentored new staff members as they navigated the complexities of family services work; sharing knowledge and expertise to enhance overall team performance.
- Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
- Safeguarded children's welfare through thorough risk assessments and timely interventions in high-risk cases.
- Contributed to program development, implementing new initiatives to better meet the evolving needs of families served.
- Established strong partnerships with community organizations; working together to address systemic issues affecting families in the region.
- Maximized client engagement through proactive outreach efforts, including home visits, phone calls, and written correspondence.
- Expedited permanency planning for children in foster care through diligent case management and effective collaboration with legal stakeholders.
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT07-2025
Masters of Social Work - Social Work
University of Tennessee
Knoxville, TN05.2016
Bachelor of Science - Psychology, Spanish and Mental Health Services Minor
Middle Tennessee State University
Murfreesboro, TN05.2008
Skills
- Team coordination experience
- Client advocacy
- Professional ethics
- Confidentiality practices
- Quality improvement
- Healthcare regulations compliance
- Patient care coordination
- Problem-solving
Certification
- Licensed Clinical Social Worker with the State of Tennessee (2023)
- Accredited Case Management Certification (ACM-SW) (2020)
- Licensed Master Social Worker with the State of Tennessee (2017)
Timeline
Network Navigator
Vanderbilt Medical Center
01.2022 - Current
Trauma/ER Social Worker
Ascension St. Thomas Rutherford
07.2021 - 07.2022
Psychiatric Consult Social Worker
Vanderbilt Medical Center
07.2019 - 07.2021
Social Worker II
TrustPoint Hospital
02.2017 - 01.2021
Court Liaison
Department of Children’s Services
09.2015 - 02.2017
Family Service Worker
Department of Children’s Services
11.2008 - 09.2015
MBA - Healthcare Administration
Western Governors University
Masters of Social Work - Social Work
University of Tennessee
Bachelor of Science - Psychology, Spanish and Mental Health Services Minor
Middle Tennessee State University
Similar Profiles
Mary HayesMary Hayes
Patient Service Specialist at Vanderbilt Medical Center-Sleep LablPatient Service Specialist at Vanderbilt Medical Center-Sleep Labl
Amber ShifflettAmber Shifflett
Assistant Nurse Manager/Clinical Manager at Vanderbilt Medical CenterAssistant Nurse Manager/Clinical Manager at Vanderbilt Medical Center
April ReedApril Reed
Patient Access Specialist at Vanderbilt Medical CenterPatient Access Specialist at Vanderbilt Medical Center
Gwendolyn MidgettGwendolyn Midgett
Operations Manager at AC Hotel BrentwoodOperations Manager at AC Hotel Brentwood
Quinton D. HunterQuinton D. Hunter
Aircraft Structures Mechanic at NWI AerostructuresAircraft Structures Mechanic at NWI Aerostructures