Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda McPeters

Clinton

Summary

Dedicated Medical Assistant with a proven track record at Actalent, excelling in patient care coordination and HIPAA compliance. Demonstrated ability to streamline operations, achieving a 20% increase in efficiency. Skilled in event schedule coordination and possessing strong organizational abilities, adept at enhancing patient satisfaction and operational workflow.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Actalent
12.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Surgery Scheduler

Generations ObGyn
03.2022 - 12.2024
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.

Receptionist

UT Family Physicians
12.2019 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Diploma - Medical Assistant

Ross Medical Education Center
Knoxville, TN
09-2025

Skills

  • Compliance with HIPAA Standards
  • Event Schedule Coordination
  • Strong Organizational Ability
  • Patient Appointment Management

Certification

CPR

Timeline

Medical Assistant

Actalent
12.2024 - Current

Surgery Scheduler

Generations ObGyn
03.2022 - 12.2024

Receptionist

UT Family Physicians
12.2019 - 02.2021

Diploma - Medical Assistant

Ross Medical Education Center

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Amanda McPeters