Amanda Mendoza
Kingsport
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Southern Craft BBQ
Bristol
02.2020 - Current
- Implemented quality control measures to uphold company standards.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Manager/Office Administrator, Etc.
Cheddar's Casual Cafe
Kingsport
05.2006 - 02.2020
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Directed recruitment, hiring, and training of new staff members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
BBA - Business Administration
East Tennessee State University
Johnson City, TN12-2008
Skills
- Quality control
- Operational strategies
- Employee training
- Recruitment processes
- Payroll administration
- Customer service
Affiliations
- Was in Band in High school, Drum Major my last two years.
- Was in a Music Fraternity in College and balanced school, work and extra curricular activities
Timeline
Assistant Manager
Southern Craft BBQ
02.2020 - Current
Manager/Office Administrator, Etc.
Cheddar's Casual Cafe
05.2006 - 02.2020
BBA - Business Administration
East Tennessee State University
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