Amanda Miller
Columbia
Summary
Dynamic sales associate with proven expertise at Bath and Body Works, excelling in customer service and visual merchandising. Adept at building lasting customer relationships and driving repeat business, while efficiently managing cash transactions. Recognized for enhancing store appeal and minimizing wait times, contributing to a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath and Body Works
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Associates
Dollar Tree
11.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Applied Science - Early Childhood Education
Columbia State Community College
Columbia, TN05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Bath and Body Works
08.2022 - Current
Sales Associates
Dollar Tree
11.2020 - 08.2022
Associate of Applied Science - Early Childhood Education
Columbia State Community College
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