AMANDA SPROLES
285 Bill Nave Loop Elizabethton
Summary
Dedicated Operations Assistant with proven skills in customer service and process improvement. Streamlined operations and enhanced financial accuracy, driving timely resolutions and increased customer satisfaction. Looking to advance my career with the company.
Overview
20
20
years of professional experience
Work History
Operations Assistant
ATMOS ENERGY
Johnson City, TN
03.2023 - Current
- Engage in cooperative efforts to develop and maintain customer accounts, ensuring streamlined processes.
- Analyze and process P-card receipts for 33 delegates, facilitating efficient expense management and reporting.
- Review and code invoices for timely payment and compliance with financial protocols.
- Plan and coordinated meetings and other community events
Team Leader
HOMESHOPPING NETWORK
Piney Flats, TN
09.2006 - 03.2023
- Oversaw daily operations, ensuring team efficiency and high-quality service delivery.
- Developed training programs to enhance team performance and operational knowledge.
- Implemented process improvements, reducing workflow bottlenecks and enhancing productivity.
- Managed inventory control systems, optimizing stock levels and reducing waste.
Education
High School Diploma -
CHRISTIANSBURG HIGH SCHOOL
Christiansburg, VA1999
Skills
- Synergy
- SAP
- Time management
- Customer service
- Process improvement
- Goal setting
- Problem-solving abilities
- Excellent communication
- Relationship building
- Adaptability
Timeline
Operations Assistant
ATMOS ENERGY
03.2023 - Current
Team Leader
HOMESHOPPING NETWORK
09.2006 - 03.2023
High School Diploma -
CHRISTIANSBURG HIGH SCHOOL
COMMUNITY SERVICE
Currently leading charitable events with One Generation Away and Fridays After 5. Always looking for opportunities to get involved